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Showing 11-20 out of 106
BG
Bill G
08/29/18
Powerful tool for texting to a group
What do you like best? I use it to send texts to groups that I manage, setup automated text reminders of regular events (weekly team meetings, programs we offer). LOVE the inbox to handle responses, LOVE buying a phone number so the texts come from a phone and not a text number What do you dislike? It is a powerful tool, so a few times I made mistakes and sent texts at the wrong time or to the wrong group, so be careful. Its a powerful tool Recommendations to others considering the ...
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TS
Troy S
08/29/18
Best way to Call for customers
What do you like best? Easy to use and a tracking tool so I can see my progress along with other team members. What do you dislike? Not much, I seem to like most of it. Maybee a way to murge older uploaded listist together. Recommendations to others considering the product: Give it a try, you have nothing to lose but sales. What problems are you solving with the product? What benefits have you realized? Increase in cold calling and a great way to get a text message out to ...
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AI
Administrator in Consumer Electronics
08/29/18
Quick setup and helpful support. Would use again
What do you like best? Getting things up and running was simple enough. I had a few questions, as I had never "purchased" a phone number for a company before, and the support was helpful and understanding. Great experience with CF What do you dislike? I wish that the website was a bit simpler. I realize that my company's needs are simple, and that CF caters to a large range of communications needs, but I wonder if it might be doable to have a Simple Setup vs Advanced option to select ...
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MS
Matt Silver D
08/29/18
Great solution for my clients.
What do you like best? I utilize CallFire for tracking phone calls for my clients. Being able to keep track and record calls is indispensable to me. What do you dislike? I can't really think of anything. Maybe a iOS app would be beneficial. What problems are you solving with the product? What benefits have you realized? I use it for tracking and recording my client's calls. It enables me to hear how their customer support is being handled and whether they are actually answering ...
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AH
Ana H
08/29/18
Very Happy
What do you like best? Customer Service was great! CallFire is also very easy to use. What do you dislike? There is nothing that I have come across that I dislike. What problems are you solving with the product? What benefits have you realized? This service will save us time during Open Enrollment (we are in health insurance) and will allow us to not have to call each client.
NC
Natalie C
08/29/18
So easy and effective
What do you like best? The interface was insanely easy to use and it was great that the person recording the robocall didn't have to be in the office with me. Super convenient to give them a number to call into. Very fast turnaround to produce a call. What do you dislike? I didn't experience anything in my use of CallFire that I was unhappy with. What problems are you solving with the product? What benefits have you realized? We drive awareness and participation at candidate ...
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JW
Josh w
08/29/18
Call fire review
What do you like best? I liked it because it auto dialed for me and cut out thousands of bad numbers. It allowed me to go ahead and get more calling done with my agents. What do you dislike? the price was a little expensive. Also, i did not like how it counted ring no answers as a chrage to me. What problems are you solving with the product? What benefits have you realized? Making more time available for my workers to call instead of dialing through bad numbers. I used if a few ...
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WF
William F
08/29/18
Review of CallFire
What do you like best? The software does what it should do and the setup is straightforward. Some software is buggy, but I have not had any issues with CallFire. What do you dislike? At first, I had trouble navigating around the site. I am getting more used to finding what I want, but a better user front end would be an improvement. Recommendations to others considering the product: It works. What problems are you solving with the product? What benefits have you realized? ...
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AI
Administrator in Political Organization
07/30/18
Callfire
What do you like best? Ability to monitor calls in real time and listen in on calls. What do you dislike? Inability to export many reports especially those tracking an individual user. What problems are you solving with the product? What benefits have you realized? Our company uses callfire to phone bank.
M
Mitch
06/27/18
I had a number that was receiving calls…
I had a number that was receiving calls for sales and offers in multiple languages from many different places I requested a replacement for that number and was given back a credit for the amount I spent on the number Customer Service is quick and easy and painless