CallFire Reviews in April 2025: User Ratings, Pros & Cons

CallFire for Non-profits

What do you like best? Simplicity of training volunteers to use the system, simplicity of adding phone numbers and campaigns What do you dislike? Credit based charge approach, would prefer straight cash charge. What problems are you solving with the product? What benefits have you realized? Problem: How to contact and activate our membership and supporter list in a quick and timely manner. Autodialer has helped solve that.

Smart Decision to use CallFire

What do you like best? The software has really lived up to my expectation. The integration of Voice Broadcast, a phenomenal tool to reach out to more people in less time, has made the API robust. That being said, an easy to use API has made it possible to advertise on a broad platform within a few clicks. What do you dislike? The software is slightly overpriced and is not easy on the pocket, especially for more than two months. The could be data collection and tracking, which is ...

Confusing Set-up, Glitchy

What do you like best? Decent customer support during regular office hours. It was helpful to discuss issues with the agents. What do you dislike? Very difficult to set up phone number. While purchasing them is easy, setting them up with voicemails and making sure they are ready to accept calls or texts was difficult. I had to work with an agent on that and they were confused as to why the number's weren't working yet. The process to assign voicemails was also confusing. It also ...

Great tool for campaigns, sometimes glitchy

What do you like best? Callfire is cost effective and easy to use. It is pretty simple to use on both the front and back ends, making it easy to train others on, and easy to administer. I also really like that you can choose different genres of music to listen to while dialing. This makes the task more fun for callers. I only wish that Callfire would link up with Spotify or Pandora to play music that is actually good. What do you dislike? Callfire can be glitchy sometimes, failing to ...

CallFire is a little buggy, but good overall.

What do you like best? CallFire is simple to use. They have several campaign options, such as hosted IVR, voice broadcast and messaging, unlimited toll free numbers, cloud call center and autodialer, and text messaging. Cost for voice broadcast is low and it's simple to add funds quick. What do you dislike? The site has a few bugs. For example, whenever I add funds to my account and use the quick add function, the site will not reload properly. If you hit the refresh button, you will ...

Callfire is powerful, affordable, and easy to setup.

What do you like best? I like the ease of setup, options to do a variety of different things with inbound and outbound call tracking. Customer support was very helpful and documentation was decent to build my first application with CallFire. What do you dislike? The XML code for the IVR app I was building within the CallFire website appeared to disappear when I came back to the page - I am not sure why but it appears you have to select "load draft" each time. What problems are you ...