CallFire Reviews in April 2025: User Ratings, Pros & Cons

Simple easy call tracking

What do you like best? It's very affordable if you want to start small and grow. Its flexible and the support is fast and efficient. What do you dislike? I think the set up of the IVR (interactive Voice response) for the numbers is complex but they help you 100% of the way. Recommendations to others considering the product: This is a really simple and low cost way to get started. What problems are you solving with the product? What benefits have you realized? Tracking my ...

Great for Reaching a Young Audeince

What do you like best? CallFire gives us the ability to reach our young apprentices with a medium that they're more likely to respond to--text. What do you dislike? Clearer communication on mass text norms and best practices would be appreciated. What problems are you solving with the product? What benefits have you realized? We're reaching students that have expressed interest in youth apprenticeships; we have a far better response rate from text messaging than we do with email.

Great service

What do you like best? Very easy to setup and mange multiple phone numbers. What do you dislike? Listening to recording can be cumbersome. What problems are you solving with the product? What benefits have you realized? Track different marketing campaigns

Great tool for reaching out to potential leads

What do you like best? I like the ability to reach out to interested customers on a regular basis. What do you dislike? Sometimes when customers reply stop, they are not always added to the Do Not Contact list What problems are you solving with the product? What benefits have you realized? Ability to track and reach out to potential customers on a wide basis.

Great way to call clients in bulk

What do you like best? It was great to reach out to existing clients in a more personal way than text or email. We contacted clients that had not been in for awhile and were able to get top of mind for them again. What do you dislike? I got a lot of negative feedback when using it for contacting prospects. What problems are you solving with the product? What benefits have you realized? It helped to get clients that had not been in for services in some time back into the office.

Easy and FAST Telephone Voice and Text Broadcast Services

What do you like best? Callfire offers it's users some really powerful solutions that can be implemented in minutes. We setup several voice broadcast campaigns for A/R collections that have quickly improved our remittance rates. What do you dislike? Minor user interface quirks, but nothing too serious to dislike. Recommendations to others considering the product: All I can do is strongly recommend that you give Callfire a try. Their prices are competitive and the services can ...

Best way to remind prospects of their appointments

What do you like best? We use CF to broadcast a prerecorded voice message to people who fill out the form on our website but forget to take the next step. And if it still doesn't work, we follow up by sending them a text message. CallFire's API makes this extremely easy. And it costs us next to nothing! What do you dislike? Up until recently, there wasn't a proper notification system when my credits were used up, so calls would not be made and I wouldn't even know about it. ...

Been 4 months and my phone main business phone # is still in porting status, not receiving texts

PROS & CONS What are the best aspects of this product? Been 4 months and my phone main business phone # is still in porting status, not receiving text messages and not able to text broadcast from that number. My incoming text messages are going into a black hole. Tech support and head of porting scoffs it off like no big deal (snickering in background), but my business is suffering from the fact the numbers are not functioning properly. My business is run with a main phone # like most. ...

Great for non-resellers.

What do you like best? They are priced affordably, and offer local billing for Alaska and have a wide range of Canadian numbers, which we need for our marketing clients. What do you dislike? Their interface is clunky and difficult to sort and manage large groups of phone numbers. Their call tracking data is unclear and doesn't play well with developer API. Recommendations to others considering the product: If you are looking for a service primarily on price point, and you are ...

Great product, never seen this before.

What do you like best? To me, your clients can run but they can't hide. In today's age where everything is mobile, some people use email less and text more often. This is so helpful for appointment reminders and getting in touch with clients who ignore you. What do you dislike? I don't like that you can't delete anything, it just keeps everything. Recommendations to others considering the product: Worth every penny. Your clients now have non excuse to not show up for an ...