Call Box Reviews in April 2025: User Ratings, Pros & Cons

Call Tracking is great

What do you like best? I like that we can list to all the calls we are getting for commercials. I like the fact that we can give each channel a different number and that allows us to see what channel is working for us. What do you dislike? I wished there was a different way to track if the caller calls in several times from the list of calls instead of having to click and listen and then see if they called before. Recommendations to others considering the product: I highly ...

We have use this tracking dashboard for four years and would recommend Century Interactive

What do you like best? Great staff, great platform, great price and effective tools. What do you dislike? Not one thing! Recommendations to others considering the product: Use the platform! What problems are you solving with the product? What benefits have you realized? We are able to allow customers to track usage of any advertising product.

The Early Reviews are Promising

What do you like best? Although we've only been using Rent Buzz for a short time, I'm already enjoying its ease of use when compared to our previous call tracking and monitoring system. The ability to quickly add numbers without having to request assistance is a big plus, and the mobile app is simple and intuitive. I've also experienced nothing but great customer service from everyone I've worked with at Century. What do you dislike? Nothing so far. We've only been live for a few ...

Useful partnership that adds value to any marketing venture

What do you like best? If you are results oriented and need a tool to prove the success of your marketing efforts and strategies, then century interactive is mandatory. If your not big on results and don't care to fine tune your marketing strategies based on fine tuning your strategies based on results to achieve optimum performance, then don't bother using this company because you won't be in business much longer anyway. What do you dislike? I believe there's always room for ...

Competitive Pricing and Sophisticated Product

What do you like best? The product functions and works very well. As a stand alone product it has many great features and includes many reports and call tracking data for a reasonable cost. Century Interactive is typically on the lower end with cost but customizations are sometimes difficult for third party applications such as Sales Force. What do you dislike? The third party integrations were not the best, trying to integrate with Bing Ads was not automated at the time and also ...

switched away

What do you like best? good selection of vanity numbers, tracking numbers seem less spammy that way What do you dislike? price point higher than competitors, switched and saved a lot of money What problems are you solving with the product? What benefits have you realized? call tracking for a publishing comany

Overall, we have had a decent experience

What do you like best? Their system is user friendly for our clients. We utlize their call tracking software for a program on our sites. We are able to offer the service to clients, and allow them to utlize their own client logins to pull reports, analyze trends with the data, etc. I think this is the biggest thing that keeps us from transitioning to another product - ease of use. What do you dislike? Their customer support system typically changes without much notice to vendors. This ...

Century Interactive provides good, concise reporting of my call data.

What do you like best? The reports are very intuitive and easy to use. There are different report options that allow us to reach our customers. What do you dislike? While easy to use, I would like to see more detailed graphs. Recommendations to others considering the product: Ask for a demo. My customer service representative walked me through the site and even helped me to set up re-occurring reports. What problems are you solving with the product? What benefits have you ...

Conversation

What do you like best? It was very easy to use. The interaction was entered by a supplier and we used the tool to exchange information on an new product. What do you dislike? I really cant say I disliked anything about it. Recommendations to others considering the product: At the client end its easy to use to help them with technical problems. What problems are you solving with the product? What benefits have you realized? We used the tool for training on a new product. ...

Highly Recommended

What do you like best? I'm an account manager of 50+ accounts, and I always recommend that our clients use the call tracking service. This allows you to take report on the leads that you are bringing them from your marketing efforts. The reporting features are awesome, and the customer service has always been solid. What do you dislike? We have some clients report that when they have switched providers the tracking lines went fuzzy. We never really got to the bottom of what causes ...