Cake POS Reviews in February 2025: User Ratings, Pros & Cons

"Don't make a mistake....choose Cake"

What do you like best about CAKE POS? Solid performing OS and hardware. Unlike many competitors the larger screen provide for a solid surface while typing in commands. This might not seem important but in a fast casual context this tiny feature equals expedited ordering. What do you dislike about CAKE POS? The 3rd party additions are nice but native apps always mean easier solutions if and when there are problems. For instance inventory management and BOH order display screens. What ...

"Manager"

What do you like best about CAKE POS? Ease of use. The CAKE program is very to navigate and set up for you restaurant's use. Also the program is very easy to train employees on. Order pads are great as well, they have improved the staff performance and the customers experience. What do you dislike about CAKE POS? There is no option to remove the tax from a sales transaction. You have to have to separate item keys that are set up as tax exempt. What problems is CAKE POS solving and how is ...

"Manager"

What do you like best? Ease of use. The CAKE program is very to navigate and set up for you restaurant's use. Also the program is very easy to train employees on. Order pads are great as well, they have improved the staff performance and the customers experience. What do you dislike? There is no option to remove the tax from a sales transaction. You have to have to separate item keys that are set up as tax exempt. What problems are you solving with the product? What benefits have you ...

"Great system "

What do you like best about CAKE POS? Cake has a lot of functions that allow us to easily track every aspect of our business and inventory. The system is very easy for our staff to use and requires very little training. What do you dislike about CAKE POS? I needed a system that resets at every 14 tickets. Cake does not do that. I went on researching tons of register company’s and none of them have that option. I had reached out to cake about it again and the called me a couple weeks ago and ...

"Great system "

What do you like best about CAKE POS? Cake has a lot of functions that allow us to easily track every aspect of our business and inventory. The system is very easy for our staff to use and requires very little training. What do you dislike about CAKE POS? I needed a system that resets at every 14 tickets. Cake does not do that. I went on researching tons of register company’s and none of them have that option. I had reached out to cake about it again and the called me a couple weeks ago and ...

"Genuine Feedback"

What do you like best about CAKE POS? I enjoy the sleek design of the system and user-friendly options. What do you dislike about CAKE POS? It was difficult to set-up, and costly if I wanted the option to have it done for me. The cables are either too long or short and messy under the counter. If I want next-day deposit there is an additional cost--no thanks. I stopped processing payments on this system and used a third-party as it is cheaper and faster. I also think it is absurd that if I ...

"Very satisfied with cake"

What do you like best about CAKE POS? Easy to navigate, color coordinated, and simple to teach to others. Customer support is always fast and helpful. All around good experience. What do you dislike about CAKE POS? There is no way to mark gift certificate sales Recommendations to others considering CAKE POS: I purposefully asked my employer to implement cake in our restaurant because of its ease. Definitely try it out. What problems is CAKE POS solving and how is that benefiting ...

"It's a great all inclusive system."

What do you like best? The system is very easy to set up. Once you set it all the other benefits, like online ordering are just a click away. What do you dislike? I wish you could cash in and out individual employees What problems are you solving with the product? What benefits have you realized? A system that has an inclusive online ordering system is a great help. Response from Michelle Marguth of CAKE Point of Sale edit Thank you, Simonas, for taking the time to write us a review! So ...

"From the very beginning Cake has been extremely helpful"

What do you like best about CAKE POS? Their customer service is top notch, their system is so easy to follow! Everything you do you can find a report for. It is all so simple! What do you dislike about CAKE POS? You cannot offer more than one reward at a time! What problems is CAKE POS solving and how is that benefiting you? Outside of the POS apart itself, It has helped with my own tracking and reports and that is important to me

"You Can Have Your Cake & Eat it Too"

What do you like best about CAKE POS? The online ordering ability for our customers and the ease of menu additions and edits What do you dislike about CAKE POS? The ability to run reports for a 6mo or 1yr timeline. Have to do monthly or 3 mo report which is more time consuming. Would love a direct app for the online ordering. Link does not work for all of our customers and it is a turn off for those who are more challenged. What problems is CAKE POS solving and how is that benefiting ...