Cake POS Reviews in February 2025: User Ratings, Pros & Cons

The best product out there

PROS: I've tried several POS and this is my absolute favorite. It is very easy to use. I can add and change items easily and reports are easy to read and track. Furthermore, it charges credit card fees for each deposit so I don't have this huge bill at the end of the month. CONS: I hope the reports can show the tally of my sales, as well as the tax exempt sales. This will be more convenient when it comes to accounting for my expenses and sales.

Hands up the best POS I've used in 25 years

PROS & CONS What are the best aspects of this product? My staff learned all its features without a hitch and the reports are very helpful. Customer service is also very much willing to help us solve any discrepancies. What aspects are problematic or could work better? Cake will be perfect as long as it continues to develop new features. What specific problems in your company were solved by this product? I don't need extra terminal add ons anymore. Cake is already the CC processor. It also ...

Hands up the best POS I’ve used in 25 years

PROS: My staff learned all its features without a hitch and the reports are very helpful. Customer service is also very much willing to help us solve any discrepancies. CONS: Cake will be perfect as long as it continues to develop new features.

The best partner for your business

PROS: It is super easy to use, completely different from other POS systems. Top it all off with a very friendly support team who immediately fix any issues for us. CONS: We would love it if we can use a smartphone to set up the system instead of an IPad or tablet as it is a bit bulky.

The best partner for your business

PROS: It is super easy to use, completely different from other POS systems. Top it all off with a very friendly support team who immediately fix any issues for us. CONS: We would love it if we can use a smartphone to set up the system instead of an IPad or tablet as it is a bit bulky.

Satisfying results at a reasonable cost

PROS: CAKE offers a lot of awesome features at a price we could afford. Plus, their customer support is always ready to answer our inquiries CONS: I hope to get faster outcomes. If Cake could do that, I'd love it even more.

Satisfying results at a reasonable cost

PROS: CAKE offers a lot of awesome features at a price we could afford. Plus, their customer support is always ready to answer our inquiries CONS: I hope to get faster outcomes. If Cake could do that, I'd love it even more.

"Customer service is excellent"

What do you like best about CAKE POS? Information gathered is easy to find and use What do you dislike about CAKE POS? That it doesn’t integrate fully with Orca Recommendations to others considering CAKE POS: Of all the POS systems I have used Cake has been the easiest and most helpful. What problems is CAKE POS solving and how is that benefiting you? We have kept a tighter watch on inventory and it’s cut back on the ability to skim off the top

"Customer service is excellent"

What do you like best about CAKE POS? Information gathered is easy to find and use What do you dislike about CAKE POS? That it doesn’t integrate fully with Orca Recommendations to others considering CAKE POS: Of all the POS systems I have used Cake has been the easiest and most helpful. What problems is CAKE POS solving and how is that benefiting you? We have kept a tighter watch on inventory and it’s cut back on the ability to skim off the top

Receptive and Friendly Support System

PROS: I just love Cake. All the features are easy to use and track. CONS: Cake, unfortunately, does not integrate with Orca.