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9.1

Spot Score

Cacoo - Diagramming Software

Cacoo Reviews in April 2025: User Ratings, Pros & Cons

Streamline visual communication with effortless diagrams.

4.5

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Starts from $5/User/Month when Billed Yearly, also offers free forever plan

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Cacoo Reviews & Ratings

4.5

Very Good

Based on 302 ratings & 213 reviews

Rating Distribution

Excellent

(140)

Very Good

(67)

Good

(6)

Poor

(0)

Terible

(0)

Expert's Review

Cacoo is highly praised for its user-friendly interface and extensive collaborative features, making it a game-changer for product managers and remote teams. Users appreciate the platform's seamless visual collaboration, diverse diagramming options, and remote team capabilities, enhancing communication and project success. The ability to customize objects and ...Read more

Cacoo pros and cons

  • Easy to use and implement, making it suitable for both beginners and experienced users.

  • Provides a variety of templates, shapes, and customizable options for creating professional diagrams.

  • Offers real-time collaboration features, enhancing teamwork and communication.

  • Allows for customization of objects and templates to fit specific needs efficiently.

  • Can be complex for beginners initially, especially when dealing with diverse shapes and customizations.

  • Limited support for exporting into specific formats, such as spreadsheet or MS Office-compatible files.

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Showing 11-20 out of 213

SD

Sarah D

12/19/23

5 out of 5

"Cacoo has been instrumental in my workflow mapping"

What do you like best about Cacoo? I love that I'm able to create custom icons and workflow elements that fit my specific needs and even save my own reusable templates. I also love that I'm able to share view-only links with clients that still allows them to add their own comments without worrying about them "messing things up." What do you dislike about Cacoo? I dislike the new "unlimited/borderless" sheets. While it's nice to have more room to spread things out, it becomes very difficult ...

Read more

SD

Sarah D

12/19/23

5 out of 5

"Cacoo has been instrumental in my workflow mapping"

What do you like best about Cacoo? I love that I'm able to create custom icons and workflow elements that fit my specific needs and even save my own reusable templates. I also love that I'm able to share view-only links with clients that still allows them to add their own comments without worrying about them "messing things up." What do you dislike about Cacoo? I dislike the new "unlimited/borderless" sheets. While it's nice to have more room to spread things out, it becomes very difficult ...

Read more

GS

Gary S

12/15/23

5 out of 5

"Easy to Use and Versatile"

What do you like best about Cacoo? It's very easy to stay organized It's very easy to use templates It's very easy to customize your nodes It's very easy to collaborate with others outside of your business It's very easy to build quickly even from scratch What do you dislike about Cacoo? Hyperlinks within text don't always come through when copying into Cacoo What problems is Cacoo solving and how is that benefiting you? Allows us to show the logic and flow of chatbot content

CM

Charles M

12/15/23

5 out of 5

"Great for organisational and business charts"

What do you like best about Cacoo? I have been using a variety of programs to create our business flowcharts and organisational charts for a number of years, but Cacoo is by far the sleekest, easiest and creates the most most professional charts of the lot. What do you dislike about Cacoo? There is only one minor drawback that I have come across so far, that some of the line options are a little finicky, and it would be useful to be able to connect one line end to another line start, so ...

Read more

GS

Gary S

12/15/23

5 out of 5

"Easy to Use and Versatile"

What do you like best about Cacoo? It's very easy to stay organized It's very easy to use templates It's very easy to customize your nodes It's very easy to collaborate with others outside of your business It's very easy to build quickly even from scratch What do you dislike about Cacoo? Hyperlinks within text don't always come through when copying into Cacoo What problems is Cacoo solving and how is that benefiting you? Allows us to show the logic and flow of chatbot content

CM

Charles M

12/15/23

5 out of 5

"Great for organisational and business charts"

What do you like best about Cacoo? I have been using a variety of programs to create our business flowcharts and organisational charts for a number of years, but Cacoo is by far the sleekest, easiest and creates the most most professional charts of the lot. What do you dislike about Cacoo? There is only one minor drawback that I have come across so far, that some of the line options are a little finicky, and it would be useful to be able to connect one line end to another line start, so ...

Read more

VS

Veronika S

12/14/23

5 out of 5

"I've created several diagrams for my job tasks (e.g., SWOT analysis, Survey Logic)."

What do you like best about Cacoo? The best about Cacoo was the ease of implementation and integration. I liked that it is possible to fit the diagram of any size into one page! What do you dislike about Cacoo? In the beginning, it was challenging for me to deal with different line types, but after practising, I started to get better. What problems is Cacoo solving and how is that benefiting you? Cacoo helps to prepare visuals for my organization projects. These visuals are usually used to ...

Read more

JS

John S

12/14/23

5 out of 5

"A great collaboration tool for both diagrams and whiteboards"

What do you like best about Cacoo? I like how the workspace seamlessly supports both diagrams and whiteboard functionality. The sharing and collaboration works really well and also supports video. I also enjoy that you can have multiple pages in one space. What do you dislike about Cacoo? I think the way text size is handled could be more automatic based on its hosting shape or box. What problems is Cacoo solving and how is that benefiting you? We're looking at a viable alternative to Lucid ...

Read more

VS

Veronika S

12/14/23

5 out of 5

"I've created several diagrams for my job tasks (e.g., SWOT analysis, Survey Logic)."

What do you like best about Cacoo? The best about Cacoo was the ease of implementation and integration. I liked that it is possible to fit the diagram of any size into one page! What do you dislike about Cacoo? In the beginning, it was challenging for me to deal with different line types, but after practising, I started to get better. What problems is Cacoo solving and how is that benefiting you? Cacoo helps to prepare visuals for my organization projects. These visuals are usually used to ...

Read more

JS

John S

12/14/23

5 out of 5

"A great collaboration tool for both diagrams and whiteboards"

What do you like best about Cacoo? I like how the workspace seamlessly supports both diagrams and whiteboard functionality. The sharing and collaboration works really well and also supports video. I also enjoy that you can have multiple pages in one space. What do you dislike about Cacoo? I think the way text size is handled could be more automatic based on its hosting shape or box. What problems is Cacoo solving and how is that benefiting you? We're looking at a viable alternative to Lucid ...

Read more