Streamline your service desk efficiency.
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Starts from $50/User/Month
C2 ITSM has garnered enthusiastic feedback over the past year, and it's evident why users appreciate its strengths. One key highlight is its adaptability, allowing for easy customization to align with various business needs and ITSM processes. Users particularly value the platform's flexibility in creating personalized business rules and customizing ...Read more
Easy to configure and customize, adapting well to different business needs and processes.
Efficient automation capabilities that optimize processes and increase productivity.
Flexibility in managing IT tickets as well as requests from various service departments.
Intuitive and user-friendly interface, making it accessible to a wide range of users.
Occasional performance issues with more than 1000 tickets open per day leading to slower response times.
Limited offerings in the Marketplace for additional apps and connectors, affecting the availability of advanced functionalities.
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Showing 11-20 out of 27
AU
Anonymous User
09/21/22
"Very powerful tool slowed down by a lack of workforce"
What do you like best about C2 ITSM? The custom business rules that we can create The client portal is very effective in retrieving more information from them
AU
Anonymous User
09/21/22
"waiting times are sometimes long"
What do you like best about C2 ITSM? Courteous service the poeple are very nice What do you dislike about C2 ITSM?
AU
Anonymous User
09/20/22
"J'ai l'utilise à tout moment et je l'adore."
What do you like best about C2 ITSM? C2 est un logiciel très intuitif, la CMDB permet la gestion de l'inventaire de nos quipements et logiciels. L'inégration avec Azure s'integre très bien à notre infrastructure.
BM
Brigitte M
09/20/22
"Good solution"
What do you like best about C2 ITSM? I can add all my interaction in the note section What do you dislike about C2 ITSM?
AU
Anonymous User
09/20/22
"Outil évolutif avec beaucoup de possibilité pour le suivi des requêtes."
What do you like best about C2 ITSM? L'automatisation de certaines tâches, optimisation de processu, personnalisation très vaste et le catalogue de produit et base de connaissance très efficace avec la recherche par mots clés sont des atouts.
AU
Anonymous User
09/20/22
"Great partner"
What do you like best about C2 ITSM? They did a great job listening to our needs and provided a comprehensive solution. What do you dislike about C2 ITSM?
AU
Anonymous User
09/20/22
"Technicien en informatique cl princ"
What do you like best about C2 ITSM? You can built it pretty much how you like. What do you dislike about C2 ITSM?
AU
Anonymous User
09/20/22
"Works fine most of the time, often slow to very slow during afternoon."
What do you like best about C2 ITSM? Easy to use interface, can do customization for a lot of stuff. What do you dislike about C2 ITSM?
AU
Anonymous User
09/20/22
"Outil de gestion de suivi convivial et agréable à utiliser"
What do you like best about C2 ITSM? Affichage clair et facile d'utilisation lorsque configuré selon nos besoin What do you dislike about C2 ITSM?
AU
Anonymous User
09/20/22
"efficient solution for IT support with ITSM base build"
What do you like best about C2 ITSM? The best part of C2 is its capacity to drive differents input in a fast and reliable way. You can get inputs from email, portal, phone call and other api.
