Bynder Reviews in April 2025: User Ratings, Pros & Cons

Solved so many headaches for our team!

What do you like best? Bynder has made it so easy for people to access and find all of the content that our team works so hard on creating! It has solved one of the major painpoints in our business. What do you dislike? The implementation process was really long. What problems are you solving with the product? What benefits have you realized? Content organization, storage, and uploading. We are early in the process, but I'm hoping to realize a large ROI on time savings as well ...

Bynder will make your life easier by Day 1.

What do you like best? Through the many meeting we had with Bynder before we ever signed, through to the hand over, Bynder has been extremely helpful with making sure all our use cases were spoken to. We appreciated the level of thoroughness and their patience with us in answering the many questions we had. Their technical support is knowledgeable and very professional, while still being personable. Our on-boarding team, Rob and Nate, were superb. They made us feel very comfortable with ...

Bynder Implementation

What do you like best? Our implementation manager, Caitlin Grant, was excellent. She was informative, helpful and patient. We moved from another DAM solution to Bynder and the transition was pretty seamless. What do you dislike? At the moment, there is nothing that we dislike. What problems are you solving with the product? What benefits have you realized? We have centralized all of our digital assets and searching for them in Bynder is a breeze.

Amazing Onboard Process and Customer Service!

What do you like best? I very much appreciated Tony's thoroughness and ease of demonstrating how to set up our organization with the tool. The interface is amazing! Tony is extremely responsive and knowledgable with this product. I highly recommend the usage of Bynder! What do you dislike? I do not have any dislikes at the moment. Recommendations to others considering the product: do it! What problems are you solving with the product? What benefits have you realized? Being ...

The ultimate 1-Stop Shop DAM Tool

What do you like best? User interface is intuitive, user management is clean and integrates into Okta. Storage prices are reasonable for a cloud based system. Metrics on the back end help content marketers. Overall, a really helpful DAM tool that is being constantly improved and updated. There are some great modules that are available as add-ons as well. We use the Workflow and Brand assets modules and it really helps keep our org aligned with one powerful place for all assets. What do ...

Beautiful service that works as advertised

What do you like best? Bynder is very customizable and their folks work with you to achieve the results that you're looking to accomplish. What do you dislike? There is a high level of complexity. But it is necessary to achieve proper results. Recommendations to others considering the product: Take your time to get it right. You must set up your taxonomy correctly. What problems are you solving with the product? What benefits have you realized? Enabling external access to ...

Bynder is a very intuitive and easy to use tool, I recommend it!

What do you like best? It's very simple to search medias thanks to metadata (filters & tags). Sharing collections of medias easily is also a great upside of Bynder. What do you dislike? The platform doesn't offer a complete French translation, especially in the back office. That can be a barrier when the majority of your users are uneasy with English. We have to use sometimes both languages at the same time (e.g. the home page, the support window, the derivatives), but this is not ...

Great product with an even better customer experience

What do you like best? We compared Bynder to a couple of other DAMs that were highly recommended. What made use choose Bynder over them was their the user experience and interaction design. But where they sealed the deal was the amazing customer service. With a special shoutout to Tony Smith, our implementation manager. What do you dislike? Nothing. We knew what we wanted and needer Bynder for and they made it a perfect fit. Recommendations to others considering the product: ...

Support Client Access to Content with Bynder

What do you like best? The Bynder DAM has helped us to support the marketing and sales teams by providing access to approved content for customers. Assets are reviewed and approved in the Workflow module before entering the Asset Bank so users are confident these assets are available for use in sales and education. In addition, we have been been able to use Bynder's API integration to fulfill additional requests that are not offered directly through integrations. What do you dislike? ...

Outstanding searchability. Collections continue to be a challenge.

What do you like best? We selected Bynder after a thorough review process. Very satisfied throughout the sales process, implementation, and launch! We have a very responsive customer success manager and the product continues to grow in its usefulness throughout the company. It's so much easier to search for tagged assets in the DAM instead of rummaging through a share drive or trying to track everything with a spreadsheet. What do you dislike? The product can be overwhelming to new ...