Busuu Reviews in April 2025: User Ratings, Pros & Cons

Busuu customer satisfaction review

Your customer service is exceptional to say the least. The most impressive is Busuu’s language learning platform: daily follow ups (makes me feel guilty if I don’t do daily lessons LOL), opportunity to have other students correct an exercise, positive feedbacks, etc. All at very reasonable adhesion price. KUDOS to the team that worked on the platform!

Busuu

I have started using Busuu with some knowledge of grammar of French language. Using the course I have improved and expanded it. I also have learned to have short conversations on certain topics. In my opinion, conversations should be longer. It would be nice to expand the topics, introduce not only dialogues but also stories about certain events. Among the shortcomings, I would like to point out technical failures. Sometimes the sound disappears towards the end of the lesson. I asked Peter ...

Busuu

I have started using Busuu with some knowledge of grammar of French language. Using the course I have improved and expanded it. I also have learned to have short conversations on certain topics. In my opinion, conversations should be longer. It would be nice to expand the topics, introduce not only dialogues but also stories about certain events. Among the shortcomings, I would like to point out technical failures. Sometimes the sound disappears towards the end of the lesson. I asked Peter ...

Busuu - great customer service

I had a problem logging in. Peter, from Busuu, kept trying different things until he found the problem. And solved it.

Swift and helpful support

Julia was very helpful in sorting out a login issue for me.

jabir

jabir ,jhcjfhthggggggggghvhfggggggg bggggggggggggggghjghiiyhhj hhghjj uy b

Deleting progress

I sent an email for deleting my progress and few hours later , my problem was solved by Julia

A nice experience with Busuu

I had lately a nice experience with Busuu. I had experimented many languages courses and some by curiosity. In fact some didn't interest me at all. So I asked for these to be removed from my course list and a friendly Busuu employee named Peter did what was necessary to remove them since the students cannot do it themselves.

Peter was very helpful

Peter was very helpful

Very helpful in my English studies

Very helpful in my English studies. But I met too many force quit issues