Buildium Reviews in February 2025: User Ratings, Pros & Cons

The worst site ever

We use buildium and seriously I have zero to say that is positive. When you reach their ‘award winning’ customer service it’s usually someone in their house who wants to pawn you off of on another person who never calls back. They submit a request to have someone call you and they rarely do. Seriously the financial and banking side of their app needs someone who actually has experience in the terminology and lingo used in banking and finance as their site is difficult and often doesn’t make ...

"Not really the most advanced for reports"

What do you like best about Buildium? Easy to use and for a small business would be best who do not need a lot of information for their business. Entering guest cards very easy and work orders very easy

Terrible customer service and BEWARE they will take monies out of your account without notification if tenant stops payment on rents

Terrible customer service and not all of their customer service reps seem to know how to fix things. Onboarding was terrible and felt like we were hung out to dry and had to learn everything step by step in order to get things up and running. Very disappointing to have to spend hours a day on the phone with them trying to get through or being on hold to get issues resolved. Recently, we had a tenant who stopped payment and reversed all of her payments. Buildium took the monies out of our ...

"Peace of Mind Using Buildium"

What do you like best about Buildium? It resolved a lot of our problems with managing the properties that we have. What do you dislike about Buildium?

"My words about Buildium"

What do you like best about Buildium? Ease of use and easy to read. Able to find things quickly. What do you dislike about Buildium?

Do not use this company

Do not use this company. They recently deleted all my data and informed me there is no way to recover it.

"Buildium is a excellent software"

What do you like best about Buildium? The best is how you organize your banking information for clients and how you can pull reports monthly, and annually. What do you dislike about Buildium?

"Great Customer Service / User Friendly"

What do you like best about Buildium? Customer Service and easy to use products What do you dislike about Buildium?

"Better than Appfolio"

What do you like best about Buildium? I like the Rental Owner requests and Resident requests in Buildium for tracking everything in an organized way. I also like the various financial reports it allows you to download very quickly. I use Appfolio with a different management company but it does NOT offer either of these features so Buildium is far superior!

"It is very easy to navigate and offers so many features that make Property Managment much easier."

What do you like best about Buildium? I love the Billing section; it allows vendors to be paid by either check or EFT, it holds all past invoices there for if you ever need them for your records.