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Showing 381-390 out of 720
D
Debbie
08/20/19
Submitting a support ticket
I find that when submitting a support ticket regarding an issue I'm having, you go for days without hearing anything back. It would help to give updates on situations that go beyond the normal time to investigate.
J
james
08/20/19
Functional
Functional, easy to use. And constant updates improving the app are good.
L
Lynda
08/20/19
when they ask for a call back number
when they ask for a call back number, I have waited over 24 hours with no response. Need to work on that system.
D
Dawn
08/20/19
So easy for tenants to make their rent…
So easy for tenants to make their rent payments. Great way to keep on top of leases and payments. Easy way to list an apartment, instantaneously.
B
Bill
08/20/19
The software is five stars no doubt
The software is five stars no doubt. Wait times for help have been excessive in the past and would prevent my giving them fives stars until I have new experience with that.
MM
Mel Mer
08/20/19
We have used Buildium for many years…
We have used Buildium for many years and it is a big asset to our company. The functionality is simple yet everything we need to be in compliance with our state laws. The addition of a showing coordinator was great! We recommend Buildium often.
J
Jan
08/20/19
Most often I get excellent help.
Most often I get excellent help. Sometimes I think the processes could b enhanced to make them a little easier to use, ie; sometimes I have tried to use the help on line and I was not successful and the directions were not too clear.
D
Debbie
08/20/19
Submitting a support ticket
I find that when submitting a support ticket regarding an issue I'm having, you go for days without hearing anything back. It would help to give updates on situations that go beyond the normal time to investigate.
T
Trent
08/20/19
Buildium has good support…still missing a crucial feature
Buildium has good and available support and a ton of features. I subscribe and will continue to. There are some crucial features that are still missing. Top of that list: there is currently no way to see % of vacant units over any period, other than what are not leased at the present moment. It's frustrating because Buildium has all the data (lease start and end dates for every unit) to make this possible. I've been requesting this continually for the three + years we've subscribed and have ...
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J
james
08/20/19
Functional
Functional, easy to use. And constant updates improving the app are good.
