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9.7

Spot Score

Bugsnag - Bug Tracking Software

Bugsnag Reviews in April 2025: User Ratings, Pros & Cons

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4.4

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Bugsnag Reviews & Ratings

4.4

Very Good

Based on 52 ratings & 52 reviews

Rating Distribution

Excellent

(34)

Very Good

(14)

Good

(4)

Poor

(0)

Terible

(0)

Expert's Review

Bugsnag stands out as a reliable tool for bug tracking with its seamless integration and powerful features. Users appreciate its ability to capture and display detailed error information, making debugging a breeze. The real-time error notifications and grouping of similar bugs are highlighted as key strengths. Additionally, Bugsnag offers easy setup and great UI ...Read more

Bugsnag pros and cons

  • Easy integration and setup with various platforms, including mobile and web applications.

  • Real-time error monitoring capability and grouping of similar bugs for efficient debugging.

  • Powerful search capabilities and workflow mechanisms for detailed diagnostics.

  • Affordable pricing and reasonable cost for the provided features.

  • Some users find the richness of features and customizations in Bugsnag intimidating, especially without adequate documentation.

  • Limited documentation for certain functions and API, making it challenging to utilize the tool fully.

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Showing 41-50 out of 52

GU

G2 User in Sports

05/25/16

4 out of 5

Developer

What do you like best? The ease of use, and the ability to be able to prioritize. What do you dislike? When you reset all the bugs in order to see what is actually coming through, the old urls throw 500s. What problems are you solving with the product? What benefits have you realized? User-facing bugs are fixed a lot quicker since we are able to see them. Also, we are able to prioritize when we see everything that is coming in.

05/25/16

4 out of 5

Developer

What do you like best? The ease of use, and the ability to be able to prioritize. What do you dislike? When you reset all the bugs in order to see what is actually coming through, the old urls throw 500s. What problems are you solving with the product? What benefits have you realized? User-facing bugs are fixed a lot quicker since we are able to see them. Also, we are able to prioritize when we see everything that is coming in.

05/12/16

5 out of 5

Useful tool for reporting production exceptions to the team

What do you like best? Bugsnag is a simple tool that does one thing well, namely capture all the of the information around exceptions in a production Ruby on Rails app. For each exception, it captures * request that caused it * rails stack trace * session information, devices, browser info. * frequency of exception It also notices when you deploy, so that you can ignore older bugsnags after a deploy, and allows for custom fields to be reported in the bugsnag, which we use to ...

Read more

RM

Rob M

05/12/16

5 out of 5

Useful tool for reporting production exceptions to the team

What do you like best? Bugsnag is a simple tool that does one thing well, namely capture all the of the information around exceptions in a production Ruby on Rails app. For each exception, it captures * request that caused it * rails stack trace * session information, devices, browser info. * frequency of exception It also notices when you deploy, so that you can ignore older bugsnags after a deploy, and allows for custom fields to be reported in the bugsnag, which we use ...

Read more

UI

User in Financial Services

05/03/16

4 out of 5

BugSnag filled the needs for our frontend subproduct

What do you like best? I, as a developer mainly doing frontend, enjoyed the simplicity of adding tracking to our Angular app (we did it slightly differently from how it was suggested, though, we decorated the log provider to send any error level message as an error). The integrations (with Slack) are nice. What do you dislike? Some issues that are probably on our side – we keep seeing local errors there (but not always), probably a bug in our check which environment it is, but TBH, it ...

Read more

05/03/16

4 out of 5

BugSnag filled the needs for our frontend subproduct

What do you like best? I, as a developer mainly doing frontend, enjoyed the simplicity of adding tracking to our Angular app (we did it slightly differently from how it was suggested, though, we decorated the log provider to send any error level message as an error. The integrations (with Slack are nice. What do you dislike? Some issues that are probably on our side – we keep seeing local errors there (but not always, probably a bug in our check which environment it is, but TBH, it ...

Read more

04/29/16

2.5 out of 5

BugSnag at a startup

What do you like best? Production error monitoring, automated ticket creation, understanding the impact of the bug What do you dislike? The new UI, error grouping algorithm is not very accurate, especially for JavaScript. Recommendations to others considering the product: We partly switched from BugSnag to Rollbar. Loving it. What problems are you solving with the product? What benefits have you realized? How do bugs impact our customers, faster detection, faster fixing.

UI

User in Financial Services

04/29/16

2.5 out of 5

BugSnag at a startup

What do you like best? Production error monitoring, automated ticket creation, understanding the impact of the bug What do you dislike? The new UI, error grouping algorithm is not very accurate, especially for JavaScript. Recommendations to others considering the product: We partly switched from BugSnag to Rollbar. Loving it. What problems are you solving with the product? What benefits have you realized? How do bugs impact our customers, faster detection, faster fixing.

03/19/16

4 out of 5

Reliable and convenient alerts, with awesome interface

What do you like best? - Alerts come via email when error happens and it's been quite reliable for these past year. - This might be subjective, but the interface is really good compared to their other competitors. - They have a really reasonable free-tier plan What do you dislike? It would be nice if they could also monitor background jobs. Recommendations to others considering the product: NewRelic What problems are you solving with the product? What benefits have you realized? ...

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DC

David C

03/19/16

4 out of 5

Reliable and convenient alerts, with awesome interface

What do you like best? - Alerts come via email when error happens and it's been quite reliable for these past year. - This might be subjective, but the interface is really good compared to their other competitors. - They have a really reasonable free-tier plan What do you dislike? It would be nice if they could also monitor background jobs. Recommendations to others considering the product: NewRelic What problems are you solving with the product? What benefits have you ...

Read more