BugHerd

Easy website review system

What do you like best? This system makes it extremely easy to pin real time updates or notes needed on a website. It is primarily used when building a new website where the customer as well as internal reviewer can make notes, pinning them right on the exact button, photo, section, etc. What do you dislike? The customer has to be trained on how to use it and some find it difficult if they are not tech savvy. For those building a website, it's useful, but if your client is not ...

Simple but flexible bug tracking

What do you like best? The interface is simple and clean. Even when you need to track hundreds of tickets or features, it doesn't become overwhelming and things are still easy to monitor at a glance and search through. I like the ability to quickly check tag counts, and see which team member is assigned to an issue. The ability to have multiple projects running at one time also helps us stay organized and keep tickets from separate functions from overlapping in the same space as the ...

Bugherd Streamlines QA Process

What do you like best? Bugherd streamlines the quality analysis and control of our design and website builds internally and externally. We are able to makensuggested changes and tweaks to our own site as a collaborative team in addition to QAing client website builds with multiple team members working at once. What do you dislike? So far we haven't had much complaints from the platform itself. It gets the job done. Recommendations to others considering the product: This platform ...

Transformed our feedback and proofing process

What do you like best? Automatic tracking of user's browser version and device. Ability to select small elements on the page. Kanban task board. Auto screenshots taken when a bug is tracked. What do you dislike? Only 25 users at a time for our account package. A little tricky to onboard new users and have them go through the steps of installing the extension, creating an account, and learning how to tag. Recommendations to others considering the product: Every agency and web ...

Changed the way we work through feedback

What do you like best? BugHerd completely changed our project feedback loop with our customers and internal project stakeholders. The system provides a painless experience for our clients to deliver feedback on Website projects - not just bugs, but also for noting content changes (text and imagery) and functionality requests. It's simple enough for non-technical users, and advanced enough to be useful to our developers, content managers, and designers. It also provides us with detailed ...

It does an excellent job

What do you like best? It records and stores errors given by the people or consumers of the program and saves so that it is easier for the developers to solve the problems. I like it because I can do the work of my house and it's easier for me. What do you dislike? It does not have a very reliable and very open presentation. It has a slightly complicated interface. I do not like that the main page does not show many social networks so customers can go. Recommendations to others ...

Amazing Bug Tracker with Easy Wordpress integration

What do you like best? Excellent for reporting, tracking, and organizing bugs through BugHerd's website. It is amazing how you can report bugs in a point and click fashion to point to exactly where the bug is. It also captures a screenshot of the page, browser details, resolution of browser when bug was reported, and you can even assign or comment on each bug. What do you dislike? I dislike how Bugherd is not updated often and there is little to no integration with other software or ...

Bugherd a Great Product, Moving in the right direction

What do you like best? Bugherd makes it simple for me to gather client and user feedback on websites. I insert a script, and a toggle appears on the page that allows you to simple point and click at what you want to comment on—whether something is wrong, or you want it changed, or whatever. A screenshot is generated and browser details are gathered, and the "bug" is recorded so we can schedule a fix. Integration w/ git commit hooks and various communication tools, such as slack, satisfy ...

An easy way to provide front-end feedback for websites.

What do you like best? BugHerd makes it easy for designers and developers to collaborate on website designs. It's very easy for me to highlight elements on a webpage and make comments if something is rendering incorrectly or copy needs to be adjusted. The ability to backlog, mark tasks as todo, doing, or done is avery handy feature in tracking issues and is considered to be one of the most useful features of the product. What do you dislike? I wish there was an easier way to hand off ...

Is a powerful and easy-to-use tool.

What do you like best? Ease of integration and management when managing the tasks that are set to develop, allows you to maintain a great integration and management of each of the activities. What do you dislike? Its handling and integration in mobile devices is a little confusing and slow to handle would be ideal to improve this small detail. What problems are you solving with the product? What benefits have you realized? Useful for the management of tasks and different ...