BuddyCRM Reviews in January 2025: User Ratings, Pros & Cons

Buddy CRM Is great!

I have been using Buddy for 2 years now and we have found it a huge help to the company. Buddy has allowed us to generate Quote numbers in sequence so we do not have to use an excel sheet. We can easily contact customers, know when to follow them up and see what we have missed. The system is really easy to navigate. The help desk are always on hand should you have any question or queries. I would get Buddy if you are not keeping in touch with your clients and if you need to keep your ...

Versatile Team

I've worked with several different CRM systems and each of them is similar in their core offering. I've been with my new company for about 8 months and have 'inherited' BuddyCRM as part of my role. There are several areas that we need to work on improving with regards to the CRM and using it correctly, however in my opinion the biggest poitive that I've seen is that the BuddyCRM team are always accessible and have taken on all my points (whether specific to this business or on a whole) and ...

Global expansion

Buddy CRM was our chosen system as our UK business started to expand. The overall system allows you to bespoke a lot of content which is ideal for our business, plus we love that we are able to create reports that work specifically for us. Integration with our Accounting software has also assisted our business streamline itself. The last couple of years has seen our business move into global franchises - Buddy CRM allows us to have duplicate accounts for each franchise and access to ...

Lovely to use!

We've been using Buddy for a couple of years now and we love the fact it's simple to use, we can adjust it as the business changes and the support team are just fantastic. Nothing is too much for them, we're really made to feel like a valued client :)

Adaptable CRM package

Buddy CRM is a great CRM package that can be addapted to any business situation. Buddy CRM have customzied several areas of the platform to align with our needs. The support is fast and effeceint with a memeber of the team always contactable. It is simple and intuative to use as a CRM system with the ability to pull in additional customer information (financials, salve volumes etc). This make it invaluable in the field when visiting customers. I would highly recomend this CRM platform.

Logistics company using BuddyCRM for various departments

CRM is generally considered to be solely a sales tool, but here at Buffaload Logistics we are using it across Sales, Compliance and Marketing departments. We asked the Buddy team if we could link digital documentation within Buddy for our compliance office, and they tweaked the system and made it not only possible, but easy. We have had a lot of direct personal help to get our less confident users up to speed, and if there are difficulties Buddy support team are available immeditely to ...

BuddyCRm review

What do you like best? I like how it allows me as a manager to get visibility of interactions between sales members and customers more efficiently. What do you dislike? The social media integration could be a bit better in my opinion Recommendations to others considering the product: If you need a CRm that has good integration with Mailchimp this would be it What problems are you solving with the product? What benefits have you realized? I'm solving the problem of organizing all of our ...