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8.4

Spot Score

Brink POS - POS Software

Brink POS Reviews in April 2025: User Ratings, Pros & Cons

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3.9

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Brink POS Reviews & Ratings

3.9

Very Good

Based on 148 ratings & 35 reviews

Rating Distribution

Excellent

(30)

Very Good

(3)

Good

(1)

Poor

(1)

Terible

(0)

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Showing 11-20 out of 35

AI

Administrator in Restaurants

10/26/18

5 out of 5

"Brink is a great POS system with lots of potential"

What do you like best? Cloud based system is great for management and access to data from anywhere. Ability to export data into our systems. Integrations with third parties work well. What do you dislike? Lack of tools to make managing multiple restaurants, menus, and items easier. What problems are you solving with the product? What benefits have you realized? Data analysis and custom reports are changing how we operate and manage the restaurants.

UI

User in Food & Beverages

10/25/18

3.5 out of 5

"An Improvement in POS Tech"

What do you like best? Brink POS is a cloud-based platform, which runs on a variety of devices. Further, it does not rely on an in-house server, so if your main computer goes down, your registers will still operate. However, an active and robust internet connection is required. The software is easy to use, and decently well-designed. It is optimized for touch. The POS system can be updated easily, and boot times are generally much quicker. What do you dislike? As compared to some other ...

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AI

Administrator in Hospital & Health Care

09/18/18

5 out of 5

"Cloud "

What do you like best? Cloud reporting and setup. Very feature Rich. What do you dislike? Not being able to choose House Account by a list of names. Not being able to turn off credit vouchers. Support line needs help. What problems are you solving with the product? What benefits have you realized? Great for multiple locations

AI

Administrator in Restaurants

09/13/18

2.5 out of 5

"Advanced Technology but disappointed with Basic Functionality"

What do you like best? Web based internet access, immediate updating of all locations, access to timely data from all locations. What do you dislike? Inability for the system to display the correct calculations of basic math on promotions and refunds. Inconsistency with approvals on credit card transactions getting back to Brink so that a check can get closed out. The inability of Brink to resolve such basic yet highly important issues What problems are you solving with the product? What ...

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AI

Administrator in Restaurants

09/11/18

5 out of 5

"Got it all"

What do you like best? Cloud based confidence on the counter, flexibility and reporting capabilities that meet almost all our needs. What do you dislike? They need to stabilize on line time for on line ordering. Recommendations to others considering the product: na What problems are you solving with the product? What benefits have you realized? A cloud based database is such a relief when data corruption occurs, You just need a good windows load to get them back to where they were.

CI

Consultant in Hospitality

09/11/18

3.5 out of 5

"Cloud Pos for fast casual only"

What do you like best? The solution is great when working. The idea behind it and how integrations work What do you dislike? support is impossible to get a hold of. Internal processes and protocols are outdated and take too long to complete What problems are you solving with the product? What benefits have you realized? Having a Pos solution for my business that I can cater to our clients

AS

Ali S

09/11/18

1.5 out of 5

"Par Review"

What do you like best? Ease of use! Easy to learn how to use!!! What do you dislike? Very few features compared to other POS systems Recommendations to others considering the product: for small units, it is a wonderful system. For a multi-unit setup, it is horrendous What problems are you solving with the product? What benefits have you realized? Almost no scalable Enterprise/multi-store features. It is incredibly easy to fall out of synch in the system.

JL

Jessica L

07/26/18

3.5 out of 5

"No Frills Pos software!"

What do you like best? This is a great entry level POS system. I recently upgraded to Par Brink after having the basic Windows XP one. All my employees understood how to use it and were able to transition smoothly and quickly. What do you dislike? The interface looks somewhat outdated. Other than that, it’s perfect! What problems are you solving with the product? What benefits have you realized? It allows me to put the quantity of items I have on hand.

IC

Internal Consultant in Computer Software

07/16/18

5 out of 5

"One of the top POS's to partner with"

What do you like best? The communication and the simply top-notch API. What do you dislike? The provisioning process is a little odd. Emails coming from clients can be difficult to control. If we could forward signed contracts that would trigger the provisioning, it would be smoother. What problems are you solving with the product? What benefits have you realized? Injecting orders from different third-party sources.

CI

Consultant in Restaurants

07/13/18

4.5 out of 5

"Great POS system for enterprise groups"

What do you like best? Brink sales professionals truly do consult with potential clients to find solutions for them. Many orgs say this but Brink actually does it. Their technology is also scalable for many enterprise groups in ways that the most new POS systems cannot. What do you dislike? We have not heard any complaints thus far so I cannot comment on downside. What problems are you solving with the product? What benefits have you realized? Our clients are able to get business insights ...

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