Brightpearl Reviews in February 2025: User Ratings, Pros & Cons

Brightpearl

Our experience with Brightpearl has been overwhelmingly positive - from the initial sales consultation to the seamless onboarding and ongoing support, the experience has been overwhelmingly positive. The integrations implemented by the Brightpearl team have significantly improved our efficiency and accuracy. The software's comprehensive suite of functionalities caters to the diverse needs of our teams.

Brightpearl is a great program if you…

Brightpearl is a great program if you do not want to use it as a financial/accounting system. I do wish they had more options for attaching files.

"Life Changing"

What do you like best about Brightpearl? Automations, The capablitly to automate anything and everything you want is amazing makes our lifes so easy What do you dislike about Brightpearl? The API bootleneck. It would be nice if Brightpearl had the capiblity to have more API connections What problems is Brightpearl solving and how is that benefiting you? Everything to Stock and to how the warehouse runs, we heavily rely on Brightpearl to do this for us. It saves so much time having to do ...

"Brightpearl is a fantastic software for retail businesses that want to streamline their operations"

What do you like best about Brightpearl? Brightpearl is a fantastic software for retail businesses that want to streamline their operations and grow their sales. I have been using Brightpearl for over 6 years and I am very impressed by its features and performance. Brightpearl integrates with all the platforms and channels that I use, such as Amazon, eBay, and more. It syncs my inventory, orders, customers, and accounting data in real-time, so I always have an accurate and up-to-date view ...

"Filter outs data"

What do you like best about Brightpearl? 2. Inventory Planner is a great tool for integrating various marketplaces such as Amazon and Walmart. It also makes it easy for us to bundle various categories by providing them tags which makes it easy to filter out data even before downloading it. It reduces the hassle of dealing with a huge amount of data in an excel file later by filtering out everything in the Inventory Planner itself. We love this software as it’s very easy to use and ...

"Great ERP to run an ecommerce business"

What do you like best about Brightpearl? I’ve been using Brightpearl ERP since the mid-2014 at my online store Alisa.ua. It’s a great SAAS ERP for e-commerce that literally changed everything about how we do things and significantly improved our processes. What do you dislike about Brightpearl? I'd like to see better CRM reporting. However, this can be achieved with 3rd party integrations. What problems is Brightpearl solving and how is that benefiting you? Brightpearl handles our order ...

"NOT JUST E COMMERCE"

What do you like best about Brightpearl? The work flow makes perfect sense with clone sales orders from purchase orders. We have built 2 connecting API'S that work seamlessly and have given us electronic pod's with our drivers. Worth pointing out - we do not sell via any e commerce or website, we are direct distributor to end user companies, I have been in this industry for 40 years and BP works very very well in our space. What do you dislike about Brightpearl? I would like BP to ...

"How did we manage our stock before Brightpearl???"

What do you like best about Brightpearl? We've been with Brightpearl (BP) for many years. Before BP we knew our stock very well, but being with BP took us to a whole new level. Having very accurate stock levels, as well as much more efficient ordering, leads to being able to offer a better customer service experience and helps boost turnover. Joining BP was one of the best business decisions I ever made. What do you dislike about Brightpearl? Nothing negative springs to mind. Please do not ...

"We couldn't manage our business without Brightpearl"

What do you like best about Brightpearl? We are a 2 person operations team managing a multi-thousand SKU catalog. Brightpearl is our centralized source of truth when it comes to inventory and our catalog and integrates directly with our sales channels. We have entirely automated our Order Management process as well. From the time an order is placed, through fulfillment and automation, we don't have a single touch point that requires manual intervention. Ordering new product also takes us 5 ...

"Great system for order and shipment handling!"

What do you like best about Brightpearl? We use Brightpearl to handle our order and shipment process, and it does this very well. We use their Automation engine heavily to remove a lot of tasks that take humans a long time. We also had a really great Implementation Consultant Nicholas Woodley who made the transition to Brightpearl seamless and pain-free. What do you dislike about Brightpearl? There's not a lot to dislike. We primarily use the order and shipment management system, and it's ...