BrightMove Reviews in February 2025: User Ratings, Pros & Cons

BrightMove Essential Plan is perfect for SMB

What do you like best? BrightMove's Essential Plan is very flexible and affordable for a small operation like ours. Use base pricing model makes sense for us because our volume fluctuates and we have a max of 4 users. We get the full feature set and save a lot of money. Also the email support has been very good so far being a new user with a lot of startup questions. What do you dislike? It would be nice to at least have chat support. Email is pretty good, but chat would be better. ...

Genius product and innovation

What do you like best? Their customer service is not only excellent, but readily available when needed, as well as responsive (which is why we selected BrightMove all those year ago after evaluating all the other choices. They were the only ones at that time that offered a cloud based platform and that leading edge has remained throughout the past 13 years of use. What do you dislike? Searching by job experience level is difficult unless candidate has year placed after their degree ...

Great Sourcing Tool

What do you like best? It has great A.T.S and I.T support. I love that it is very easy to use, install and configure and it is very reliable. I also love their support team, they are very helpful and take a short time to reply when I need my questions answered. It also saves me a lot of time since it makes my work easier. This software is also very user-friendly and it is affordable. What do you dislike? I have no issues with this software, I really love using it since it makes ...

Not the product for SMB or any recruiting firm

What do you like best? That they gave me my money back. Other than that I liked some of the features they claimed to have had. What do you dislike? They couldn't even get 1 single user license up and running. Their customer service is a joke and just refunded my money instead of addressing the issue. What problems are you solving with the product? What benefits have you realized? They cost me money and time, don't make the same mistake. The other reviews give a false sense ...

Great software!

What do you like best? Ease of use, nice to be able to use more than one login on the account for multi-person use in a business, very organized. Also, customer support is terrific as I have always gotten a timely & professional response. What do you dislike? Sometimes things are difficult to find- ways to edit certain parts of the site need to be a bit easier. What problems are you solving with the product? What benefits have you realized? Able to streamline recruitment ...

Not only is Bright Move much more user …

Not only is Bright Move much more user friendly from my previous ATS the customer support is second to none. You can call and be on the phone with an expert in minutes without any delay in your day.

Perfect for RPO

What do you like best? It's very cost effective, especially when using for RPO clients. What do you dislike? The reporting is limited, as is ability to export certain information. Recommendations to others considering the product: na What problems are you solving with the product? What benefits have you realized? Being able to offer a cost effective applicant tracking system to our RPO clients. We are able to charge more than what we pay so we can make a slight profit.

Affordable and Customizable

What do you like best? I have found BrightMove to be highly customizable, especially when compared to a higher priced ATS. You can run standard and customized reports. What do you dislike? Lots of options means that you can get lost sometimes when customizing your preferences, but the Customer Support team is available via online chat with virtually no wait. What problems are you solving with the product? What benefits have you realized? We have increased our quality of ...

Brightmove rocks! Clean and easy to use recruiting software

Great company with some of the easiest recruiting software i've used. Plus their new consumption model allows me to not pay a ton as a start up.

Keep looking

What do you like best? I really don’t like anything about this product. My biggest concern is Customer Service, or the lack there of... In all honesty I would advise anyone looking at this product to keep moving, there are a lot better products out there. What do you dislike? “Customer Service” is the biggest problem I have had. I have been using this product since August 2015, and I have never had as many problems as have had with this product. They make changes to your account ...