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BrightLocal

BrightLocal Reviews in January 2025: User Ratings, Pros & Cons

Boost your local search visibility with BrightLocal.

4.5

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BrightLocal offers custom pricing plan

BrightLocal Reviews & Ratings

4.5

Very Good

Based on 198 ratings & 141 reviews

Rating Distribution

Excellent

(113)

Very Good

(14)

Good

(5)

Poor

(2)

Terible

(7)

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Showing 71-80 out of 141

SL

Sara L

01/19/18

5 out of 5

Useful tracking software and great customer service

What do you like best? The reports make it easy to regularly assess the number and strength of clients citations and reviews across a number of leading platforms. This helps to quickly identify any issues, so we can take action to resolve. The customer service is incredibly quick and requests are dealt with in minutes. What do you dislike? Would like to see the reports covering more countries. What problems are you solving with the product? What benefits have you realized? ...

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GA

Gyles A

01/17/18

5 out of 5

Great support, usability and effectiveness, I couldn't recommend highly enough.

What do you like best? The transformation in search ranking, happened very quickly. I was trying to push awareness and bookings locally, both of which happened. I found the service totally relevant for my local marketing. What do you dislike? There wasn't anything that I disliked about this service What problems are you solving with the product? What benefits have you realized? I was battling to get my Company higher in the search rankings. After 3 months of working with ...

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01/09/18

5 out of 5

Highly Recommended

What do you like best? I love the flexibility of Bright Local. My agency deals with several different clients, and no two are the same. Even two clients of the same industry don't have the same local listing issues. With Bright Local, you can identify which listings your business already has and go for the listings you don't have. This helps you avoid creating duplicates that would later have to be removed. We know that duplicates and inconsistent listings can affect how they rank and ...

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UI

User in Marketing and Advertising

01/09/18

5 out of 5

Highly Recommended

What do you like best? I love the flexibility of Bright Local. My agency deals with several different clients, and no two are the same. Even two clients of the same industry don't have the same local listing issues. With Bright Local, you can identify which listings your business already has and go for the listings you don't have. This helps you avoid creating duplicates that would later have to be removed. We know that duplicates and inconsistent listings can affect how they rank and ...

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JA

Justin A

01/09/18

5 out of 5

Great for SEO

What do you like best? It's really easy to check rankings and their customer service is amazing What do you dislike? There's has really been nothing to dislike Recommendations to others considering the product: Just do it What problems are you solving with the product? What benefits have you realized? Getting to the #1 spot on Google

06/14/17

5 out of 5

Excellent product for SEO companies

What do you like best? The customer service is lightening quick, when we have a fire to put out for a client we get results FAST! Citation Burst and the SEO tools help us diagnose issues, very helpful! Our team has nothing but positive things to say about BrightLocal! What do you dislike? No big dislikes come to mind. Sometimes you would want directories to update a bit faster but BL is much faster than most of their competitors. Recommendations to others considering the product: ...

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AM

Alex M

06/14/17

5 out of 5

Excellent product for SEO companies

What do you like best? The customer service is lightening quick, when we have a fire to put out for a client we get results FAST! Citation Burst and the SEO tools help us diagnose issues, very helpful! Our team has nothing but positive things to say about BrightLocal! What do you dislike? No big dislikes come to mind. Sometimes you would want directories to update a bit faster but BL is much faster than most of their competitors. Recommendations to others considering the product: ...

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AI

Agency in Internet

05/18/17

5 out of 5

Great for small agency reporting

What do you like best? For what I do, I use the SEO Checkup and Google Local Wizard most. What do you dislike? I don''t use the ReviewBiz nor the ReviewFlow. What problems are you solving with the product? What benefits have you realized? I glean useful info from several of the Brightlocal reports that I use in improving clients' ranking. Response from Myles Anderson of BrightLocal edit Hello there, Thank you for taking the time to leave us a review. We're ...

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11/16/16

5 out of 5

CitationBurst - Give it a Try!

What do you like best? I liked what it claimed to be - easy and affordable way to submit LDA. ***UPDATE 11/161/16*** I originally had a very negative experience with this CitationBurst service and support as outlined below. However, since then BrightLocal made very sincere apology and efforts to make things right including a personal call from Myles the CEO. The CitationBurst offering was a new product/service and some bugs needed to be worked out. My review helped them locate the ...

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MR

Michael R

11/16/16

5 out of 5

CitationBurst - Give it a Try!

What do you like best? I liked what it claimed to be - easy and affordable way to submit LDA. ***UPDATE 11/161/16*** I originally had a very negative experience with this CitationBurst service and support as outlined below. However, since then BrightLocal made very sincere apology and efforts to make things right including a personal call from Myles the CEO. The CitationBurst offering was a new product/service and some bugs needed to be worked out. My review helped them locate the ...

Read more