BrightLocal Reviews in January 2025: User Ratings, Pros & Cons

Perfect for saving time and producing quality citations!

What do you like best? I trust Bright Local to provide our clients with quality citations. I love that I have the ability to edit existing citations when my client's information has changed. I feel like we have more control over our client's online presence with Bright Local. What do you dislike? I wish that the GMB report showed comparative results. I would like to show customers how their ranking has changed over time. I would also like the ability to customize the emails that ...

Great Value, Great SEO Management Tools, Brightlocal Delivers For My SEO Company

What do you like best? The thing that I love best about Brightlocal is the value they provide for an SEO firm who needs an affordable solution. There are many higher priced products that don't deliver the depth of data that my subscription to Brightlocal does. From rankings to citations, to GA and GMB tracking their suite of tools and reporting does all my clients need and want. Because my agency is focused on serving the small and mid-sized business community the depth of products and ...

Great Service, Would Highly Recommend

What do you like best? Our digital marketing agency utilizes many of BrightLocal's tools. We particularly like the citation burst feature as well as the citation tracker. What do you dislike? Overall , for citation building it has been a great tool. What problems are you solving with the product? What benefits have you realized? Our agency is able to scale and provide local SMB clients with business listings.

The Swiss Army Knife of an Online Marketer

What do you like best? We love that you can make a custom plan for your business but they also have pre-made packages. We have hundreds of practice that we work with so having the ability to customize what we give them was great. What do you dislike? We are based in the US so communication via email can be a little sluggish but their online chat is there to pick up the slack in emergencies. Wish they worked with Google Adwords. What problems are you solving with the product? ...

Great Value, Great SEO Management Tools, Brightlocal Delivers For My SEO Company

What do you like best? The thing that I love best about Brightlocal is the value they provide for an SEO firm who needs an affordable solution. There are many higher priced products that don't deliver the depth of data that my subscription to Brightlocal does. From rankings to citations, to GA and GMB tracking their suite of tools and reporting does all my clients need and want. Because my agency is focused on serving the small and mid-sized business community the depth of products and ...

Best Ranking Tracker for Local SEO

What do you like best? I love that their ranking tracker tracks the local results and can let you scan from the zip code level. The screenshots are also invaluable. What do you dislike? Sometimes it can freeze or reports don't run. What problems are you solving with the product? What benefits have you realized? It's an essential tool for my Local SEO agency

Perfect for saving time and producing quality citations!

What do you like best? I trust Bright Local to provide our clients with quality citations. I love that I have the ability to edit existing citations when my client's information has changed. I feel like we have more control over our client's online presence with Bright Local. What do you dislike? I wish that the GMB report showed comparative results. I would like to show customers how their ranking has changed over time. I would also like the ability to customize the emails that ...

Very helpful and useful

What do you like best? Excellent customer service. Beautiful reporting features. What do you dislike? Inconsistencies across the different tool settings. Recommendations to others considering the product: It may not always be the simplest toolset to use, but if you have questions just chat up the customer support. They will help you out. What problems are you solving with the product? What benefits have you realized? BrightLocal provides many useful reports as well as ...

Very helpful and useful

What do you like best? Excellent customer service. Beautiful reporting features. What do you dislike? Inconsistencies across the different tool settings. Recommendations to others considering the product: It may not always be the simplest toolset to use, but if you have questions just chat up the customer support. They will help you out. What problems are you solving with the product? What benefits have you realized? BrightLocal provides many useful reports as well as the ...

Useful tracking software and great customer service

What do you like best? The reports make it easy to regularly assess the number and strength of clients citations and reviews across a number of leading platforms. This helps to quickly identify any issues, so we can take action to resolve. The customer service is incredibly quick and requests are dealt with in minutes. What do you dislike? Would like to see the reports covering more countries. What problems are you solving with the product? What benefits have you realized? ...