BrightLocal Reviews in April 2025: User Ratings, Pros & Cons

Changing the game in SEO Reports

What do you like best? I find the reporting really useful to have everything in one place and to include all the information to our clients in one report. What do you dislike? The fact to use the widget for the SEO checker on your own site you have to buy credits. What problems are you solving with the product? What benefits have you realized? Citations and finding incorrect details have been really helpful. Response from Myles Anderson of BrightLocal edit Hi Tom ...

Great addition to our process

What do you like best? I love how all the checkers, trackers, and reports feed into each other and offer easy to read data for both the agency and client. What do you dislike? It is a little overwhelming at first, but once you get past the learning curve this program offers great insights into your company and how they are doing online. What problems are you solving with the product? What benefits have you realized? This process saves us so much time and the final product ...

Great addition to our process

What do you like best? I love how all the checkers, trackers, and reports feed into each other and offer easy to read data for both the agency and client. What do you dislike? It is a little overwhelming at first, but once you get past the learning curve this program offers great insights into your company and how they are doing online. What problems are you solving with the product? What benefits have you realized? This process saves us so much time and the final product ...

Not necessarily an unique product, but outstanding customer service

What do you like best? BrightLocal's outstanding customer service is what sets it apart from its competitors. There are other services that can achieve the same result, but I'm unsure they offer the same level of attentiveness. What do you dislike? I wish you could automate citation renewals. What problems are you solving with the product? What benefits have you realized? Local marketing, citations. Increase in local visibility. Response from Myles Anderson of BrightLocal ...

Not necessarily an unique product, but outstanding customer service

What do you like best? BrightLocal's outstanding customer service is what sets it apart from its competitors. There are other services that can achieve the same result, but I'm unsure they offer the same level of attentiveness. What do you dislike? I wish you could automate citation renewals. What problems are you solving with the product? What benefits have you realized? Local marketing, citations. Increase in local visibility. Response from Myles Anderson of ...

Great local rankings tool

What do you like best? I love that they target generic city IPs for ranking which is realistic in capturing a broader search footprint . What do you dislike? The setup is horrifically long. The citation management can also get costly. What problems are you solving with the product? What benefits have you realized? Local ranking reporting.

Excellent Service

What do you like best? How easy it is to create, edit, and merge listings for my clients. Harry Richardson in the UK office is an unbelievably good rep! Helped me out with every single problem I had and offered me advice on how to get the most out of Brightlocal. Would 100% recommend speaking with him about any local SEO queries. Top man! What do you dislike? Nothing. Thoroughly thought the product was fantastic. Recommendations to others considering the product: Don't ...

Good Support Provided

What do you like best? There are many good things about this company, including tracking different metrics for local SEO. As a SEO provider we have used Bright Local in the past few years and wish to continue using it in the future as well. What do you dislike? I first left a negative review, but I think it would be fair to change it to a positive review after the support I recently received. The support turned out to be good at the end and our issue in regards to the API was fixed ...

Good Support Provided

What do you like best? There are many good things about this company, including tracking different metrics for local SEO. As a SEO provider we have used Bright Local in the past few years and wish to continue using it in the future as well. What do you dislike? I first left a negative review, but I think it would be fair to change it to a positive review after the support I recently received. The support turned out to be good at the end and our issue in regards to the API was fixed ...

Great SEO Tools, Services, and Support

What do you like best? The tools and services provided by BrightLocal is top notch when it comes to keeping up-to-date on client's SEO information. It's also a great reporting tool to send reports to clients on how they are doing. I'e also enjoyed how quickly and easily the support team has helped me through any issues or questions I've had. What do you dislike? There were some times where reports did not run properly or on time. Unfortunately this is out of BrightLocal's hands ...