BrightLocal Reviews in January 2025: User Ratings, Pros & Cons

Good Support Provided

What do you like best? There are many good things about this company, including tracking different metrics for local SEO. As a SEO provider we have used Bright Local in the past few years and wish to continue using it in the future as well. What do you dislike? I first left a negative review, but I think it would be fair to change it to a positive review after the support I recently received. The support turned out to be good at the end and our issue in regards to the API was fixed ...

A Fantastic Tool for Citation Building & Management

What do you like best? The tool itself is packed with detailed information about your locations all in one place. It's also easy to use and effective. Our portfolio has grown significantly because of BrightLocal, allowing us to do more in less time. The team at BrightLocal is equally wonderful. I can't say enough good things about the content they produce, the webinars they put on, and how kind and helpful everyone is. What do you dislike? Nothing. I absolutely love everything ...

A Fantastic Tool for Citation Building & Management

What do you like best? The tool itself is packed with detailed information about your locations all in one place. It's also easy to use and effective. Our portfolio has grown significantly because of BrightLocal, allowing us to do more in less time. The team at BrightLocal is equally wonderful. I can't say enough good things about the content they produce, the webinars they put on, and how kind and helpful everyone is. What do you dislike? Nothing. I absolutely love everything ...

5 Star Service

What do you like best? I find BrightLocal's customer service, from sales to chat support, to be top notch. The BrightLocal platform is easy to use and we continue to find ways to improve our offering to our clients. What do you dislike? There is nothing I distinctly dislike. Just a wish list of ways to enhance BrightLocal's current products (I know they are continuously working on that since I get notified regularly of new features) Recommendations to others considering the ...

5 Star Service

What do you like best? I find BrightLocal's customer service, from sales to chat support, to be top notch. The BrightLocal platform is easy to use and we continue to find ways to improve our offering to our clients. What do you dislike? There is nothing I distinctly dislike. Just a wish list of ways to enhance BrightLocal's current products (I know they are continuously working on that since I get notified regularly of new features Recommendations to others considering the ...

Reliable Citation Solution w/ Awesome Reporting Dashboard!

What do you like best? The interface is user-friendly and their Support Team responds quickly if you ever need any extra help. And the client facing reporting dashboard is very sticky. What do you dislike? I really cannot think of anything that I dislike about their tools and service. What problems are you solving with the product? What benefits have you realized? Their solutions to help local businesses control their online presence are outstanding and we're seeing great ...

Helpful SEO tool for a small business

What do you like best? The program is easy to navigate and understand. The monthly reports are helpful tools to guide how we are doing. What do you dislike? Making edits to listings is not perfect. Wish there was an easier way and more fool-proof. Recommendations to others considering the product: I recommend this to new users and specifically small businesses. What problems are you solving with the product? What benefits have you realized? Helpful to gauge us ...

Excellent for Local SEO

What do you like best? Easy to use interface that is also appealing to the eye. That may sound funny, but it makes finding and analyzing data much easier. I really like the new dashboard they added for each location. What do you dislike? The new LeadGen widget feature is great, but the limits in the number you're able to allow in the lower plans could be more. Recommendations to others considering the product: Try the 14 day trial first as it's plenty of time to check out all ...

Excellent for Local SEO

What do you like best? Easy to use interface that is also appealing to the eye. That may sound funny, but it makes finding and analyzing data much easier. I really like the new dashboard they added for each location. What do you dislike? The new LeadGen widget feature is great, but the limits in the number you're able to allow in the lower plans could be more. Recommendations to others considering the product: Try the 14 day trial first as it's plenty of time to check out ...

Helpful SEO tool for a small business

What do you like best? The program is easy to navigate and understand. The monthly reports are helpful tools to guide how we are doing. What do you dislike? Making edits to listings is not perfect. Wish there was an easier way and more fool-proof. Recommendations to others considering the product: I recommend this to new users and specifically small businesses. What problems are you solving with the product? What benefits have you realized? Helpful to gauge us against ...