9.4
Spot Score
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BrightHR offers custom pricing plan
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 81-90 out of 3142
CC
Chloe-Rose Considine
06/18/24
Excellent Service
Jason was very helpful and supportive throughout. Communication was excellent, he was approachable and professional. I highly recommend the service.
MC
Mr Craig Campbell
06/18/24
On-boarding with Faiza
Many thanks to Faiza for her unbelieveable patience as part of our on-boarding process, which was not helped at all due to IT issues at my end (which she also managed to navigate me round). Nothing was too much trouble and even the request for an immediate follow up call to help me with an issue was actioned straight away.
CF
Caroline Fry
06/18/24
Mark was really helpful
Mark was really helpful. Found a solution for us that was good for everyone. Unlike other companies who don't seem to want to find a compromise, Mark went above and beyond to help.
NO
Newcastle Office
06/18/24
NEW TO BRIGHT SOFTWARE
I am new to Bright software for holidays; absences etc. Adil was very knowledgeable and patient too. He answered my many questions on the software, with ease and made it very easy to understand. He is a great asset to your organistaion.
JM
Julia Murch
06/18/24
Great service from BrightHR support…
Great service from BrightHR support team today (Cameron). Quick effective advice given that instantly resolved my problem. Thanks for your support today.
FF
Fluidity Freerun
06/18/24
to the point and helpful
to the point and helpful, friendly advice
M
Marlies
06/18/24
Great service!
Jason was so polite and helpful and went over and above to help. Great customer service, thank you.
EY
Esther Yamoah
06/18/24
thank you
Thank you so much,
RK
Rachel Killoran
06/18/24
Helpful Support
Bradley from support centre was really helpful in resolving my issue today. He understood my concerns and called me with a resolution quickly - he was friendly and polite.
NS
NICKY SHEARWOOD
06/18/24
It was so refreshing toIt was so refreshing to speak with Darren this morning. I explained the help I needed and Darren took control and answered my question with full support. He logged into my sys
It was so refreshing to speak with Darren this morning. I explained the help I needed and Darren took control and answered my question with full support. He logged into my system and helped me with a tricky problem. Darren was clear and friendly and confirmed that all was now complete. His tone, attitude was friendly and professional and I was really grateful.
