9.4
Spot Score
Empower your team, elevate your business.
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BrightHR offers custom pricing plan
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 71-80 out of 3142
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Nick Oliver
06/19/24
Thanks Joy
We had an issue with a manager's permissions, Joy was really helpful and very patient.
SP
Sian Platts
06/19/24
As a stand-alone HR professional
As a stand-alone HR professional, I always appreciate the opportunity to discuss my approaches to complex people matters with the Bright HR team. Rahwiya Malik was fantastic with her advice today - confident and clear with her advice regarding her knowledge of capability and discrimination. Being able to advise with confidence and clarity gave me reassurance, and I wouldn't hesitate using her again.
S
Sagar
06/19/24
It was a thoroughly detailed session on…
It was a thoroughly detailed session on the onboarding process with Tomas Zhao Do Amaral! He was extremely patient and cordial in responding to all the queries in the usage manual of the hub!
MF
Max Freeman
06/19/24
Had another great teams call with…
Had another great teams call with Natasha Okparavero today. Again they made the online learning experience a joy and helped me in understanding so much more about what I can do for my business within the Bright Hr portal. Truly 10 out of 10 service.
KO
Kevin O Leary
06/19/24
Good experience
My questions were answered very clearly and the operative was very easy to deal with and very helpful.
SR
Sharon Rose
06/19/24
Helpful and knowledgeable staff
Zoe was very helpful and knowledgeable. She understood our needs and showed us the features we required, answered all questions and made it easy to understand.
AW
Adrian Worrall
06/19/24
Really informative and friendly
A really informative and friendly on-boarding session for Bright Safe with Jamie today. I have already completed some of the setup admin tasks.
JF
Joanna Fellows
06/19/24
Tomas Zhao Do Amaral was very…
Tomas Zhao Do Amaral was very helpful in setting up my employee summary on the Bright HR software to help track working hours and holiday. He was friendly and answered all of the questions I asked.
MW
Matt Woodhouse
06/19/24
James is the man!
James, the guy that helped me was very knowledgeable, very patient and very friendly
CF
Caroline Fry
06/18/24
Mark was really helpful
Mark was really helpful. Found a solution for us that was good for everyone. Unlike other companies who don't seem to want to find a compromise, Mark went above and beyond to help.