9.4
Spot Score
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BrightHR offers custom pricing plan
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 51-60 out of 3142
NS
Natalie Stanton
06/21/24
Great communication and support receive…
Great communication and support receive from Jason. He has been super helpful and friendly throughout an investigation process.
RC
Richard Cook
06/21/24
Working With Jordon On Bright HR
I recently had the pleasure of working with Jordan regarding my Bright HR questions, and I couldn't be more impressed with the support and professionalism I received. Jordan was incredibly knowledgeable, addressing all my concerns with clarity and expertise. His prompt responses and thorough explanations made navigating Bright HR's features much easier. I highly recommend Jordan for anyone needing assistance with Bright HR. Quality Service!
CR
Cara Reynolds
06/21/24
Fantastic service
We are new to BrightHR and the whole process has been fantastic. The Software is simple to use and great for recording holidays etc. Julie has been a huge support with a recent issue and we cannot thank her enough for explaining things clearly and guiding us through the process.
LD
Lewis Daniels
06/21/24
Farshad was very helpful and helped me…
Farshad was very helpful and helped me resolve the issue
B
Beibei
06/21/24
John is really helpful!
Date of experience: June 21, 2024
AG
Alon Gross
06/21/24
Quick professional and pleasant
I had a really good session with Natasha Okparavero who assisted me with going around the BrightHR platform. The session was very pleasant and informative and Natasha provided me with all the data I needed.
NZ
Nathaly Zapata
06/21/24
Excellent Customer Service Experience
Connor provided outstanding customer service. He led our onboarding meeting with exceptional clarity and patience. BrightHR demonstrates a strong commitment to customer service and is always very helpful when we seek advice. I definitely recommend their services.
JD
Juan D Castano M
06/21/24
Excellent Service
Excellent Service, we have been using the service for 2 weeks already and the support has been amazing. The staff are very profesional and friendly. We had our onboarding call a few days ago with Connor and the explanation was amazin, he was very patient with all our queries and took the time to explain everything in detail. The Software itselft is great, something that once you start using it, you dont want to work without it anymore. great peace of saftware. excellent to manage the ...
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KL
Kirsty Langley
06/21/24
Bradley Green was really nice and…
Bradley Green was really nice and reassuring to me. He helped me send the links I needed to a few of the staff and referred me to the correct page so I can get the needed help and support. I've now signed up for 2 seminars so I am grateful!
RP
Rachael Peabody
06/21/24
Annual Leave Query
I spoke to Bradley, who from the start was extremely helpful, talking me through everything. Following his guidance I got the issue resolved super quick and will remember his instructions for future use.
