9.4
Spot Score
Empower your team, elevate your business.
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BrightHR offers custom pricing plan
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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WG
Weronika G
06/24/24
10/10 experience with Jason Lilley at Bright HR
I have had the pleasure of having Jason Lilley from Bright HR, and I must say that he has been an absolute game-changer for our company. From the moment he started working with us, he has been incredibly helpful and supportive. His expertise in HR is vast and impressive, and he has a way of breaking down complex issues into actionable steps that are easy to understand. He is always available to answer questions, provide guidance, and offer sage advice. His communication style is clear, ...
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Gemma
06/24/24
My husband signed up with a package 6…
My husband signed up with a package 6 months ago to help manage staff at the store but he never got much use out of the blip. Today he spoke to Harry who helped him set up blip so that all the staff can clock in when they get to work.
M
Meena
06/24/24
Jamie from BrightHr was excellent in…
Jamie from BrightHr was excellent in providing support. He was very helpful, patient and took his time in explaining the portal. Constantly checked in with me to ensure I understood.
DV
David Vincent
06/24/24
Great people to have on your team
As someone not well versed in HR matters working with Julie at BrightHR was a huge comfort. The process to get started was easy, the charges very reasonable and whenever I needed advice or a question answered, Julie was always there. Excellent service all round.
SB
Stephen Bosley
06/24/24
Junior was very good at listening and…
Junior was very good at listening and letting you have your say and the assuring you that the matter will be looked at. He then responded very quickly confirming the investigation had started. 2 days later I had an outcome, it was a pleasure dealing with him.
RW
Rebecca Wolf
06/24/24
Bradley was really helpful and gave…
Bradley was really helpful and gave very clear and concise instruction and it was a super quick fix
SL
Stephen Laverty
06/24/24
Great first impression!
I had my first experience using Bright HR today regarding advice on a few separate matters. Both departments were helpful and provided great assistance to me, the novice! I must however highlight the technical department representative, Darren Sharpe. Darren was concise, patient, and went beyond my requests to point out extra options, such as employee benefits, something I would not have known about. A very productive phone call by all accounts.
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GH
06/24/24
Excellent customer service
Farshad gave excellent customer service to ensure our team have continuity of access and service. I received a prompt response to my query.
CH
Celine Hudson
06/24/24
Had half hour training with Natasha…
Had half hour training with Natasha today as I had not used Bright HR previously. She covered every aspect of topics I needed and was very friendly also informing that there is support if I need it. Many thanks, Great Help :)
MM
Mr Martin Rouse
06/24/24
Jamie Hilton guide to BrightSafe.
Jamie explained how to use the Brightsafe website clearly and answered all my questions about the site and it's other uses ready for when myself and my employees van utilise. Great service, thank you.
