spotsaas-logo
Get Listed

9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in April 2025: User Ratings, Pros & Cons

Empower your team, elevate your business.

4.7

Add to compare

BrightHR offers custom pricing plan

Request a Quote

BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Expert's Review

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 11-20 out of 3142

F

frank

06/27/24

5 out of 5

Fast & knolwedgable

Phone call, quickly connected with Jordan - who understood my question & guided me quickly to the fix. Thank you

L

Lenny

06/27/24

5 out of 5

Review for Natasha Okparavero on…

Review for Natasha Okparavero on BrightSafe Presentation I recently had the pleasure of attending a presentation by Natasha Okparavero on how to use BrightSafe, and I must say it was an outstanding experience. Natasha demonstrated exceptional expertise and a deep understanding of the BrightSafe platform, making the session incredibly informative and engaging. From the moment she began, it was clear that Natasha was well-prepared and passionate about the subject matter. She effortlessly ...

Read more

PG

Peter Gervais

06/27/24

5 out of 5

vary well explained by Natasha and look…

vary well explained by Natasha and look forward to using this system

KK

Kurama Kyubii

06/27/24

5 out of 5

Great assistance from Erica

Great assistance from Erica, helped with adding employees who’s emails were already in use. Very patient and understanding.

CW

Corina Williams

06/27/24

5 out of 5

Very helpful with sorting my problem…

Very helpful with sorting my problem with logging into my account. I'm very happy with the service I was provided

AW

Andrew Woodhead

06/27/24

5 out of 5

Very helpful staff talked me through…

Very helpful staff talked me through what i needed to do. Nice easy service

L

Lisa

06/27/24

5 out of 5

Erica was very helpful and friendly

Date of experience: June 27, 2024

A

anna

06/27/24

5 out of 5

Harry was polite and professional

Date of experience: June 27, 2024

SJ

Sonia John-Lewis

06/27/24

5 out of 5

Sequoia / BrightHR Training Meeting

I found the training meeting extremely beneficial and useful. The system is user friendly and very easy to understand and grasp. Holly Bergin Wadsworth led the meeting and I found her to be extremely helpful, clear and concise in explaining how the system worked. She even answered all my questions in an clear manner which helped me a lot.

PH

Paul Hacking

06/27/24

5 out of 5

Joy was very quick to give me clear and…

Joy was very quick to give me clear and concise answers to my questions. Great service.