9.4
Spot Score
Empower your team, elevate your business.
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BrightHR offers custom pricing plan
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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F
frank
06/27/24
Fast & knolwedgable
Phone call, quickly connected with Jordan - who understood my question & guided me quickly to the fix. Thank you
L
Lenny
06/27/24
Review for Natasha Okparavero on…
Review for Natasha Okparavero on BrightSafe Presentation I recently had the pleasure of attending a presentation by Natasha Okparavero on how to use BrightSafe, and I must say it was an outstanding experience. Natasha demonstrated exceptional expertise and a deep understanding of the BrightSafe platform, making the session incredibly informative and engaging. From the moment she began, it was clear that Natasha was well-prepared and passionate about the subject matter. She effortlessly ...
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PG
Peter Gervais
06/27/24
vary well explained by Natasha and look…
vary well explained by Natasha and look forward to using this system
KK
Kurama Kyubii
06/27/24
Great assistance from Erica
Great assistance from Erica, helped with adding employees who’s emails were already in use. Very patient and understanding.
CW
Corina Williams
06/27/24
Very helpful with sorting my problem…
Very helpful with sorting my problem with logging into my account. I'm very happy with the service I was provided
AW
Andrew Woodhead
06/27/24
Very helpful staff talked me through…
Very helpful staff talked me through what i needed to do. Nice easy service
L
Lisa
06/27/24
Erica was very helpful and friendly
Date of experience: June 27, 2024
A
anna
06/27/24
Harry was polite and professional
Date of experience: June 27, 2024
SJ
Sonia John-Lewis
06/27/24
Sequoia / BrightHR Training Meeting
I found the training meeting extremely beneficial and useful. The system is user friendly and very easy to understand and grasp. Holly Bergin Wadsworth led the meeting and I found her to be extremely helpful, clear and concise in explaining how the system worked. She even answered all my questions in an clear manner which helped me a lot.
PH
Paul Hacking
06/27/24
Joy was very quick to give me clear and…
Joy was very quick to give me clear and concise answers to my questions. Great service.