9.4
Spot Score
Empower your team, elevate your business.
Add to compare
BrightHR offers custom pricing plan
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
Log in Required to View Reviews
Filter results
Sort by :
Showing 121-130 out of 3142
SA
Sarah Anning
06/10/24
Natasha was super helpful as always…
Natasha was super helpful as always getting me set up with the BrightSafe platform. Thank you
AN
alison nicholls
06/10/24
We recently signed up to Bright HR and…
We recently signed up to Bright HR and had an online training session with Ciarrah. The training went really well and Ciarrah was able to answer any questions we had and talk us through the app so that we had a good starting knowledge. Thank you for your help.
SD
Stephanie Davies
06/10/24
Gianluca training
Recently signed up to BrightHR and had an online training session with Gianluca Edwards yesterday. The training was fab and Gianluca answered any questions I had about the app. After the training I feel like I have a decent knowledge of the app and how it all works. Thank you
K
Katie
06/07/24
Lovely helpful customer service
Date of experience: June 07, 2024
JB
Jo Buckley
06/07/24
Going the extra mile
Ian from Customer care was amazing today. He went the extra mile to help us and as a small organisation this is very much appreciated.
R
Rebecca
06/07/24
Cameron was extremely helpful this…
Cameron was extremely helpful this morning and resolved my issue. He talked me through it & explained what I needed to do in the future. He made sure I was happy & that I had no further questions.
P
Paul
06/07/24
Always 5* Service
We have been using this service for over 12 months now, every single person we have ever spoken to has been friendly, supportive and always helpful. Every question has always been answered and followed up. I can honestly say this is my favourite bill at the end of each month we pay, it is worth every penny. Before we had Brighthr we struggled with so many different staffing issues and did not know where to turn. Not only do Brighthr support us as a company but ensures we are always doing ...
Read more
A
Alison
06/07/24
First Introduction Session
I have just had my first introduction session with Natasha Okparavero which was great! very informative ! Natasha was very polite and was able to answer all my questions. Very clear steps given for each area.
J
Jenny
06/06/24
Thank you Ayesha
Thank you Ayesha. A quick reply to my query with all the information I needed. Really appreciated. Thank you.
LG
Lyndsey Gethin
06/06/24
Brilliant
Faiza Baria was brilliant, very informative. After a very busy day, I appreciated the consideration when my brain wasn't going at full gear! Great communication, really knowledgeable and I walked away confident to use the software to its full advantage.
