9.4
Spot Score
Empower your team, elevate your business.
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BrightHR offers custom pricing plan
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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N
Neval
06/11/24
The best HR team I’ve encountered so…
The best HR team I’ve encountered so far! Their professionalism and responsiveness are top-notch. Definitely deserving of 5 stars in my book. Also, a big thanks to Atiq, who has been immensely helpful with my HR-related needs
JD
Jay Davis
06/11/24
Helpful
Helpful, friendly, and accessible support for understanding the BrightHR system from Natasha O. Informed on a lot of useful tools.
J
Janet
06/11/24
I had issues adding employees to my…
I had issues adding employees to my account it wasnt working for me but harry helped me do this and now it works good
BM
Blake McDonald
06/11/24
Excellent communication.
Excellent communication. Very professional
LK
Lucy Kemp
06/11/24
Document access
Had some issues accessing the documents, all sorted perfectly Thank you
A
Abiola
06/11/24
The staff was so supportive and…
The staff was so supportive and experience in what he does.
BD
Begona Dervish
06/11/24
Julie Brittell
Julie Brittell, was absolutely brilliant answered all my HR questions fully and lay man’s language which I was able to fully understand!! She is a credit to BrightHR and has impeccable service levels!
BS
Ben Sardeson
06/10/24
Really helpful and in-depth…
Really helpful and in-depth demonstration of their services. All the information given in a clear and concise manner. Natasha Okparavero was really helpful.
KW
Kate Webster
06/10/24
Natasha Okparavero was assigned to do… onboarding
Natasha Okparavero was assigned to do my bright HR onboard training session. She did a fantastic job, really clear and no question was too much to ask.
GS
Gaba Smolinska-Poffley
06/10/24
Training session on using Bright HR…
Training session on using Bright HR platform Natasha was very good, explained how the platform works in an easy to follow manner, answered all the questions, was patient and polite.
