9.4
Spot Score
Empower your team, elevate your business.
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BrightHR offers custom pricing plan
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 91-100 out of 3142
BG
Ben G
06/17/24
good service
Bright HR are really good, harry answered all my questions and did not rush me, 5 star service
SD
Sharon Davis
06/17/24
Bright HR customer support
Bright HR customer support, Joy was extremely helpful and patient with my continued on-boarding process. She took her time to explain, prompt me and was pleasant as I battled with my devices and various apps. Thank you so much. A great learning experience, that made my day.
SW
sue welsh
06/17/24
I am new to using BrightHR as a Manager…
I am new to using BrightHR as a Manager and called and spoke to Darren Sharpe. He was able to navigate me around the system with clear instructions and patience. His knowledge of the system was very evident. Thank you Darren
C
Customer
06/17/24
Dealt with Joshua twice he was very…
Dealt with Joshua twice he was very polite and helpful - no problems at all.
C
Customer
06/17/24
Dealt with Joshua twice he was very…
Dealt with Joshua twice he was very polite and helpful - no problems at all.
BG
Ben G
06/17/24
good service
Bright HR are really good, harry answered all my questions and did not rush me, 5 star service
SD
Sharon Davis
06/17/24
Bright HR customer support
Bright HR customer support, Joy was extremely helpful and patient with my continued on-boarding process. She took her time to explain, prompt me and was pleasant as I battled with my devices and various apps. Thank you so much. A great learning experience, that made my day.
SW
sue welsh
06/17/24
I am new to using BrightHR as a Manager…
I am new to using BrightHR as a Manager and called and spoke to Darren Sharpe. He was able to navigate me around the system with clear instructions and patience. His knowledge of the system was very evident. Thank you Darren
AP
A P Schofield
06/14/24
Excellent tutorial
Excellent tutorial Cirrah was excellent at navigating us through the Bright HR portal.
TT
Tania Thandi
06/14/24
Jason Lilley's advice was invaluable
Jason Lilley's advice was invaluable. Professional, thorough, empathetic and efficient. He supported me, at each juncture, helping me navigate an incredibly complex case, fraught with challenges. This issue could have been really problematic for a small business such as ours, however, he helped us to approach this ethically and fairly, as well as to achieve a positive outcome, from our perspective. It has been an exceptional service, particularly bearing in mind the comparatively small ...
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