BrightGauge Reviews in January 2025: User Ratings, Pros & Cons

"Good Product, Great Support"

What do you like best about BrightGauge? BrightGauge Support has been extremely impressive. They've gone above and beyond what is expected to address our questions. I was very impressed with the personalized videos that were sent in response to my support questions. They have also helped us create custom gauges that are not included in the product out of the box.

"Excellent product "

What do you like best about BrightGauge? Intuitive and easy to customize KPI’s. Before using BG we were blind to our metrics - we had the data but no clear way to interpret it easily. BG changed that

"We've moved all of our MSP reporting to this"

What do you like best about BrightGauge? Dashboards are easy to share and gauges are much quicker than excel/sql to get data What do you dislike about BrightGauge?

"Great way to have a quick overlook"

What do you like best about BrightGauge? This software is perfect for someone who wants an overview or exactly what is going on with their company and SLAs. The customization is perfect for the business who wants to see exactly what they need. I love how they have a board that can be focused on the quality of delivering results, as well as, a board that can be used by the sales team to ensure they are on top of new inquiries. This product has dramatically changed how we view ticket flow and ...

"Brightgauge Review"

What do you like best about BrightGauge? The product is very easy to use. Extremely intuitive! The flexibility is great since there are more and more integrations available.

"Bright Gauge"

What do you like best about BrightGauge? Beautiful UI, great for an alert monitoring board Report management is fairly intuitive