BrightEdge Reviews in April 2025: User Ratings, Pros & Cons

Support to Grow Your Business

What do you like best? The team that supports you to help you get and close new business is key to the success of the platform. They help you to prepare data and slides that you can integrate into presentations. They help get thing started for you and really crank it up. What do you dislike? It could be easier to integrate into other reporting platforms. They have an API feed but maybe additional ways to integrate into a reporting platform like tableau. Recommendations to ...

Review of BrightEdge

What do you like best? BrightEdge is a great SEO tool. The support team behind it is outstanding. They provide good training as to how to use the tool and then biweekly updates to help you best optimize your SEO. BrightEdge has a complete library of tools you can use to learn how to best use the tool. The upside of using BrightEdge is how you are better able to maximize the results of your webstie. It also allow you to maximize the results of your other marketing communication tools ...

Great SEO Tool

What do you like best? It took us a while to get the account set up, some of that our issues and some were communication issues with our old rep. Once we did get the account set up properly it was amazing to see insights we didn't have previously. We could even customize dashboards and reports to be emailed to us that showed high level performance. With certain keywords, we could go in and see recommendations to improve performance for the landing pages for these keywords or keyword ...

Good Support and good Service

What do you like best? The support and insights. And service.=) What do you dislike? Nothing to report here. Like them a lot. Recommendations to others considering the product: Understand the purpose of what you using it for. What problems are you solving with the product? What benefits have you realized? Keyword Data and SEO efficiencies

Great platform and even better one-on-one advisory

What do you like best? BrightEdge has a great professional services team that gives actionable advice and tips to proactively improve SEO. They are proactive about staying on top of client-facing issues including contracts, are flexible in contract negotiations. They help ensure the platform is giving us exactly what we want and their account managers and professional services team members are knowledgeable in our space which can be difficult to navigate. They are also consistently ...

Easy to use platform for marketers of all levels

What do you like best? I have found the data cube and insights tools very helpful in making SEO improvements to my company website and filling out content gaps. What do you dislike? If the tool had reporting templates that we could use to track particular website goals it would be helpful as I often don't know what component to add in reports to track the improvements I am working through. What problems are you solving with the product? What benefits have you realized? ...

A real SEO Expert

PROS & CONS What are the best aspects of this product? I have been a customer for a long time and I find the dashboard instrumental in seeing how well we perform. Plus, their customer service is really knowledgeable. What aspects are problematic or could work better? I don't have any criticism to say on this app. What specific problems in your company were solved by this product? The application measures our performance in relation to our competitors. It also provides insights ...

very usefull

What do you like best? very useful interface to follow my google ranks What do you dislike? non, its really ok and helpfull thannks What problems are you solving with the product? What benefits have you realized? it help me follow my ranks

Wide Range of SEO Improvements

What do you like best? Price, potential for rapid outcomes, ease of use, and the broad application across both the website as well as the content on the website – and social media! The onramp team is patient and talented, the toolset is focused, the user interface is intuitive. What do you dislike? The tutorials are outdated with the latest product upgrades. This is not a big deal, as the training team is dedicated to making sure you know what to do with this very effective tool ...

Representatives are Key

PROS & CONS What are the best aspects of this product? I have a personal representative from BrightEdge and she has been integral in how we understand SEO. She accommodates our queries with the essential information and, in turn, been always helping us in making our decisions. What aspects are problematic or could work better? I get the value of my buck in this application, but it would be nice to have it at a cheaper price. What specific problems in your company were solved by ...