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9.2

Spot Score

Bright Pattern - Call Center Software

Bright Pattern Reviews in January 2025: User Ratings, Pros & Cons

Effortlessly elevate your call center with Bright Pattern.

4.5

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Bright Pattern offers custom pricing plan

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Bright Pattern Reviews & Ratings

4.5

Very Good

Based on 79 ratings & 95 reviews

Rating Distribution

Excellent

(80)

Very Good

(8)

Good

(6)

Poor

(1)

Terible

(0)

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Showing 21-30 out of 95

JO

Jessica O

05/19/23

5 out of 5

"Bright Pattern is a great company to partner."

What do you like best about Bright Pattern? The support you receive from Bright Pattern on all levels is very helpful. Everyone is quick to respond and helps you until you have resolution.

MR

Manuel R

05/18/23

5 out of 5

"Is a great cloud system, with higt stability and scalability"

What do you like best about Bright Pattern? The admin and agent connectión The way to handle the customer interactions

MR

Manuel R

05/18/23

5 out of 5

"Is a great cloud system, with higt stability and scalability"

What do you like best about Bright Pattern? The admin and agent connectión The way to handle the customer interactions

AU

Anonymous User

05/18/23

4.5 out of 5

"Great product"

What do you like best about Bright Pattern? Product features and capabilities are outstanding and there are frequent innovations and new features being released. What do you dislike about Bright Pattern?

AU

Anonymous User

05/18/23

4.5 out of 5

"Great product"

What do you like best about Bright Pattern? Product features and capabilities are outstanding and there are frequent innovations and new features being released. What do you dislike about Bright Pattern?

AU

Anonymous User

05/18/23

4.5 out of 5

"Great product"

What do you like best about Bright Pattern? Product features and capabilities are outstanding and there are frequent innovations and new features being released. What do you dislike about Bright Pattern?

AU

Anonymous User

05/18/23

2.5 out of 5

"Useable but integrations could use some bolstering"

What do you like best about Bright Pattern? One of the great things about Brightpattern was the ability to screen record the agents so we can have another layer of quality to quantify or go over. We really like that so we can hone in on in-call skills.

GS

Gustavo S

05/17/23

5 out of 5

"When looking for a solution for our most important client's, we choose Bright Pattern."

What do you like best about Bright Pattern? The platform's scalability, performance and stability is what draws our attention. What do you dislike about Bright Pattern?

GS

Gustavo S

05/17/23

5 out of 5

"When looking for a solution for our most important client's, we choose Bright Pattern."

What do you like best about Bright Pattern? The platform's scalability, performance and stability is what draws our attention. What do you dislike about Bright Pattern?

AU

Anonymous User

05/17/23

4.5 out of 5

"BrightPattern Omnichannel Software"

What do you like best about Bright Pattern? 1. It is easy to use. 2. Customizable