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Spot Score

Bright Pattern - Call Center Software

Bright Pattern Reviews in January 2025: User Ratings, Pros & Cons

Effortlessly elevate your call center with Bright Pattern.

4.5

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Bright Pattern Reviews & Ratings

4.5

Very Good

Based on 79 ratings & 95 reviews

Rating Distribution

Excellent

(80)

Very Good

(8)

Good

(6)

Poor

(1)

Terible

(0)

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Showing 11-20 out of 95

AG

Aguasanta G

08/02/23

5 out of 5

"Excelent"

What do you like best about Bright Pattern? We find the bright pattern platform an excellent tool for managing interactions with our customers, we use all channels and with this we offer an excellent experience. additionally the agent interface is very friendly and intuitive, as the configuration is very simple.

AG

Aguasanta G

08/02/23

5 out of 5

"Excelent"

What do you like best about Bright Pattern? We find the bright pattern platform an excellent tool for managing interactions with our customers, we use all channels and with this we offer an excellent experience. additionally the agent interface is very friendly and intuitive, as the configuration is very simple.

HL

Hammad linkbuilder

07/11/23

5 out of 5

I am providing paid guest posting service with high quality new websites.

Hi, I am Hammad

HL

Hammad linkbuilder

07/11/23

5 out of 5

I am providing paid guest posting service with high quality new websites.

Hi, I am Hammad

SS

Shawn S

05/24/23

5 out of 5

"Review"

What do you like best about Bright Pattern? The ease of use I would say. The simple well crafted layout really helps our teams become more efficient with their work. Ive worked with a few different companies and they are always seem complicated and thrown together.

SS

Shawn S

05/24/23

5 out of 5

"Review"

What do you like best about Bright Pattern? The ease of use I would say. The simple well crafted layout really helps our teams become more efficient with their work. Ive worked with a few different companies and they are always seem complicated and thrown together.

AU

Anonymous User

05/23/23

4.5 out of 5

"BrightPattern is a powerful omnichannel tool."

What do you like best about Bright Pattern? Pros: Highly scalable, Robust Software features (agent dashboard, click-to-call, REST APIs, CRM integration, Speech recognition, Forecasting), WFO features

AU

Anonymous User

05/23/23

4.5 out of 5

"BrightPattern is a powerful omnichannel tool."

What do you like best about Bright Pattern? Pros: Highly scalable, Robust Software features (agent dashboard, click-to-call, REST APIs, CRM integration, Speech recognition, Forecasting), WFO features

AU

Anonymous User

05/23/23

4.5 out of 5

"BrightPattern is a powerful omnichannel tool."

What do you like best about Bright Pattern? Pros: Highly scalable, Robust Software features (agent dashboard, click-to-call, REST APIs, CRM integration, Speech recognition, Forecasting), WFO features

JO

Jessica O

05/19/23

5 out of 5

"Bright Pattern is a great company to partner."

What do you like best about Bright Pattern? The support you receive from Bright Pattern on all levels is very helpful. Everyone is quick to respond and helps you until you have resolution.