9.2
Spot Score
Effortlessly elevate your call center with Bright Pattern.
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Bright Pattern offers custom pricing plan
Bright Pattern stands out as a powerful omnichannel platform solution, praised for its user-friendly interface and seamless setup process. Customers appreciate the excellent support provided, with quick issue resolution and ongoing assistance post-implementation. The platform's functionality and flexibility in voice and chat scenarios offer significant potential ...Read more
User-friendly program with easy setup and quick issue resolution by the support team.
Excellent support during and post-implementation, with a high level of investment and attention to detail.
Fantastic call center telephony system with a variety of options for managing customer contacts.
Great automation potential in voice and chat scenarios, offering high flexibility and control.
Limited integrations and customizations, making it complex for newcomers without adequate support.
Limited selection in the Marketplace for additional apps and connectors, hindering access to advanced functionalities.
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Showing 11-20 out of 95
AG
Aguasanta G
08/02/23
"Excelent"
What do you like best about Bright Pattern? We find the bright pattern platform an excellent tool for managing interactions with our customers, we use all channels and with this we offer an excellent experience. additionally the agent interface is very friendly and intuitive, as the configuration is very simple.
AG
Aguasanta G
08/02/23
"Excelent"
What do you like best about Bright Pattern? We find the bright pattern platform an excellent tool for managing interactions with our customers, we use all channels and with this we offer an excellent experience. additionally the agent interface is very friendly and intuitive, as the configuration is very simple.
HL
Hammad linkbuilder
07/11/23
I am providing paid guest posting service with high quality new websites.
Hi, I am Hammad
HL
Hammad linkbuilder
07/11/23
I am providing paid guest posting service with high quality new websites.
Hi, I am Hammad
SS
Shawn S
05/24/23
"Review"
What do you like best about Bright Pattern? The ease of use I would say. The simple well crafted layout really helps our teams become more efficient with their work. Ive worked with a few different companies and they are always seem complicated and thrown together.
SS
Shawn S
05/24/23
"Review"
What do you like best about Bright Pattern? The ease of use I would say. The simple well crafted layout really helps our teams become more efficient with their work. Ive worked with a few different companies and they are always seem complicated and thrown together.
AU
Anonymous User
05/23/23
"BrightPattern is a powerful omnichannel tool."
What do you like best about Bright Pattern? Pros: Highly scalable, Robust Software features (agent dashboard, click-to-call, REST APIs, CRM integration, Speech recognition, Forecasting), WFO features
AU
Anonymous User
05/23/23
"BrightPattern is a powerful omnichannel tool."
What do you like best about Bright Pattern? Pros: Highly scalable, Robust Software features (agent dashboard, click-to-call, REST APIs, CRM integration, Speech recognition, Forecasting), WFO features
AU
Anonymous User
05/23/23
"BrightPattern is a powerful omnichannel tool."
What do you like best about Bright Pattern? Pros: Highly scalable, Robust Software features (agent dashboard, click-to-call, REST APIs, CRM integration, Speech recognition, Forecasting), WFO features
JO
Jessica O
05/19/23
"Bright Pattern is a great company to partner."
What do you like best about Bright Pattern? The support you receive from Bright Pattern on all levels is very helpful. Everyone is quick to respond and helps you until you have resolution.
