Brandwatch

Perfect Social Media Monitoring Platform.

What do you like best? I like how its simple implementing this software with many user accounts and an excellent IPA integration. Brandwatch has the most effective customer engagement capability and very nice product foe simple tracking social media brands and also social media mentions on different platforms. Multiple creation and the ability to easily customize the tool dashboard is amazing, and effective tool on gaining important insights and their support team is very active. ...

Brains and beauty! Everything you could ask for in a deep-listening tool.

What do you like best? Brandwatch has a beautiful and intuitive user interface, looking for consumer insights or brand and competitor tracking is a complete experience. You never run into limitations on data on Brandwatch, meaning you can search the biggest topics and the artificial intelligence will assist you in drawing meaningful conclusions. What do you dislike? I wish we could get more Facebook data - but that's an issue of Facebook and not of Brandwatch. What problems are ...

Brandwatch

What do you like best? the tool is very intuitive to do social listening. Also, the the actions that you can do in block is just awesome. What do you dislike? The only think that I probably don't like is that there are some mentions that are the same. What problems are you solving with the product? What benefits have you realized? Alerts to my clients when people try to do evil things to the brand.

When's the last time you heard someone say they LOVE their social media monitoring tool?

What do you like best? Of all the tools I’ve used and tested (and I've used a lot), Brandwatch has by far the most flexibility, the most pertinent results, and allows me the most control of my data. It allows for extremely specific search queries within the results of a broader query so we can perform ‘in the tool’ analysis extremely efficiently and well. The new visualizations and training are very helpful -- and most of all, we are enjoying the Explore function in the query section ...

In depth and sophisticated social listening tool

What do you like best? The ability to slice and dice all datasets in order to generate insights quickly. The rules and filters system is better than any other social listening tool I've used. What do you dislike? Sometimes the load time on data can be frustrating. What problems are you solving with the product? What benefits have you realized? Brandwatch has a broad application beyond traditional social listening allowing us to problem solve in creative ways

A highly customization listening and analytics platform

What do you like best? Brandwatch as a platform is highly useful on its own. After having a few dashboards built out by the customer support team you will immediately start to benefit from Brandwatch's versatility and many filtering settings. Where Brandwatch really starts to shine is when users begin to really get to understand the platform and start building out their own custom dashboards, rules, and tools. This platform pays off exponentially as users learn how to customize it's ...

Great way to find helpful insights

What do you like best? What I like the most is how accurate it is in terms of data since search and analysis tools tend to load quickly and with raw data that can be used at the moment. We have carried out investigations with data from several years ago or hours ago and the information appears with the same quality, it has also helped us to make projections based on those data. Another benefit is that the widgets have the possibility to be customized to periods, gender, sentiment ...

Brandwatch can uncover detailed insights from social media data

What do you like best? With Brandwatch, we were able to track all digital channels- Insta, FB, reviews, Youtube and so many more in a single window. Defining customised rules within the tool is a great feature which gives an edge to this tool over others in the market. What do you dislike? Tool is complex to operate for beginners and needs good understanding to fully operate it as there is so much to do within it. Recommendations to others considering the product: This is ...

5 great users using Brandwatch

PROS & CONS What are the best aspects of this product? Brandwatch is a leader in query writing, especially when you compare it to competitive enterprise-suitable analytic systems. Does excellent monitoring, and you can rely on it completely both in terms of operations and support. I can see there were some top notch designers in charge of the interface, because I don't understand how a tool can be so simple and so helpful at the same time. What aspects are problematic or could work ...

Really powerful insight tool

What do you like best? The Boolean query creator... very powerful and easy to get your head around. I also like the way you can build instant reports and you can see actual comments from users What do you dislike? The graph design feature is quick weak. If people could easily create good-looking graphs on the platform, it would save on ‘report building’ time What problems are you solving with the product? What benefits have you realized? Getting closer to customer ...