Braintree Direct Reviews in April 2025: User Ratings, Pros & Cons

"Frequent User of Braintree at Prezi!"

What do you like best about Braintree Direct? The interface is clean and allows me to quickly find the end user who is looking for a transaction from purchasing online. It helps keep track of all of our customers to effectively know who has been paying for what license.

"Simple, clean interface that delivers results."

What do you like best about Braintree Direct? I love how searchable the product is - I can paste in an email, transaction number, account name, or contact name and easily locate their account and recent transactions.

"Best way to collect payments from customers. "

What do you like best about Braintree Direct? The entire process was simple to get started. What do you dislike about Braintree Direct?

"Best payment gateway for startups"

What do you like best about Braintree Direct? Braintree is very easy to set up and has inexpensive rates. That's what makes it good. What do you dislike about Braintree Direct?

"So much easier than our previous credit card processing system."

What do you like best about Braintree Direct? Ease of use, friendly and intuitive design What do you dislike about Braintree Direct?

"Braintree is Perfect for Customer Transaction"

What do you like best about Braintree Direct? 1) Customer Service - The customer service was exceptional. When we first started using Braintree we had a lot of questions and they had no problem with answering them all. It is hard to find good customer service anymore and I respect Braintree for putting in such an effort to achieve high customer service.

"Excellent gateway option.. Very easy to use.."

What do you like best about Braintree Direct? Searching for transactions, refunding, editing recurring payments etc.. What do you dislike about Braintree Direct?

"Very technically flexible, great customer service"

What do you like best about Braintree Direct? Customer support was awesome. Once the API was properly understood, it was super flexible and easy to use. What do you dislike about Braintree Direct?

"Least stressful payment gateway to deal with (e-commerece site)"

What do you like best about Braintree Direct? The staff at Braintree is extremely responsive and well informed. Initially I had no intention of using Braintree but my interaction with their sales managers and technical support made it an easy choice.

"Easy to implement payment platform"

What do you like best about Braintree Direct? Has support for multiple programming languages (ruby, php, python, java, .net...) great documentation, did not take too much reading to understand how to implement. Makes subscription as well as one time transactions easy to understand.