spotsaas-logo
Get Listed
Braintree Direct - Payment Processing Software

Braintree Direct Reviews in April 2025: User Ratings, Pros & Cons

Streamline payments with ease and confidence.

3.4

Add to compare

Starts from $0.30

Request a Quote

Braintree Direct Reviews & Ratings

3.4

Good

Based on 166 ratings & 90 reviews

Rating Distribution

Excellent

(35)

Very Good

(30)

Good

(4)

Poor

(5)

Terible

(16)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 11-20 out of 90

SW

Sarah W

12/16/21

5 out of 5

"Great product, easy-to-use software"

What do you like best about Braintree Direct? I love how easy to use Braintree is. It is easy to run the reports I need out of the software and it enables me to do my job efficiently and effectively. I have been nothing but happy with the software.

AU

Anonymous User

11/08/21

3.5 out of 5

"Easy To Use At A Strange Cost"

What do you like best about Braintree Direct? The payment terminal is pretty straightforward and the UI is not bad. We get a handful of disputes each year and unless it's fraud, we have a chance of winning the dispute which is important for a small company.

AU

Anonymous User

10/05/21

1.5 out of 5

"Glitchy, but gets the job done"

What do you like best about Braintree Direct? Easy to refund transactions, set up different discounts, etc. What do you dislike about Braintree Direct?

AU

Anonymous User

10/05/21

1.5 out of 5

"Glitchy, but gets the job done"

What do you like best about Braintree Direct? Easy to refund transactions, set up different discounts, etc. What do you dislike about Braintree Direct?

PC

Piotr C

08/26/21

0 out of 5

"Absolutely dreadful customer support"

What do you like best about Braintree Direct? It does solve the payments problem and takes off the hustle of implementing the home-built solutions, especially with the EU enforcing more secure payments. Although, it does not do a great job at it.

PC

Piotr C

08/26/21

0 out of 5

"Absolutely dreadful customer support"

What do you like best about Braintree Direct? It does solve the payments problem and takes off the hustle of implementing the home-built solutions, especially with the EU enforcing more secure payments. Although, it does not do a great job at it.

AU

Anonymous User

08/18/21

0 out of 5

"Absolutely awful customer service"

What do you like best about Braintree Direct? It works (as software and API) in a basic scope. Compared to competition, product development is close to zero when it comes to subscription-based businesses (like SaaS).

AU

Anonymous User

08/18/21

0 out of 5

"Absolutely awful customer service"

What do you like best about Braintree Direct? It works (as software and API) in a basic scope. Compared to competition, product development is close to zero when it comes to subscription-based businesses (like SaaS).

AU

Anonymous User

05/18/21

3.5 out of 5

"Works well enough"

What do you like best about Braintree Direct? The interface is nice and clean, easy on the eyes and easy to find what I'm looking for What do you dislike about Braintree Direct?

AU

Anonymous User

03/30/21

5 out of 5

"Great company to work with. Always willing to find a way to help you out. Or pass on changes."

What do you like best about Braintree Direct? Every support person I've worked with has been great. They are attentive to your problem and will work on it till there is an answer.