Bound Reviews in January 2025: User Ratings, Pros & Cons

"Stellar Support"

What do you like best about Bound? The support from the Bound team is outstanding. Taylor Crawford is my CSM and she is always willing to collaborate together on our shared clients and come up with a game plan. She also goes above and beyond for her customers and everyone loves her! What do you dislike about Bound? The platform is not the easiest tool to work with, but with time, regular use, and guidance from the Bound team, it is definitely something that can be learned and utilized. What ...

"A Secret Weapon"

What do you like best about Bound? Bound360 is a great way to fine-tune your engagement strategies on your website. There is strong customer support and we've really appreciated our service with Adriana! There is ease of use and ease of implementation. What do you dislike about Bound? The UI/UX experience of Bound isn't extremely intuitive. What problems is Bound solving and how is that benefiting you? BOUND360 is helping us tailor content to specific audience demographics which is working ...

"Customize your audiences visit to your site to really bring a full circle moment to their experience"

What do you like best about Bound? Bound is very easy to use and set up the customized experiences for your website visitors. Tying in personalized content from what you currently know about your customers to guide their visit and journey with your brand. You can pull in information from your CRM for these customizations and attribute the visit to the source of the visit. The Bound team are experts at assisting in setting these experiences up for Bound users and are always willing to jump ...

"Great product. Even better support team."

What do you like best about Bound? The ability to A/B test out of the box has proven to be very valuable for our team at SF Travel. We've found this product easy to use and with a great support team. What do you dislike about Bound? There really aren't any down sides. The interface is well designed and intuitive. It currently serves all of our needs, What problems is Bound solving and how is that benefiting you? Bound helps us personalize the site to better serve our customers. The A/B ...

"New client; strong results"

What do you like best about Bound? Hands-on support from the Bound team and the number of features/layers of personalization we can integrate What do you dislike about Bound? I wish there were more options to copy campaigns vs. creating them from scratch. Our previous rep mentioned that improvement was in the works, though! What problems is Bound solving and how is that benefiting you? In a post-COVID era layered with Google evolutions, organic search has suffered acutely in our industry. ...

"Easy to use web personalization"

What do you like best about Bound? It is easy to set up and syncs with our Terminus audiences, so we can easily target visitors from specific industry verticals or current customers with pop-up offers on our website. Customer support is great. The Google Analytics integration provides enhanced website reporting insights. What do you dislike about Bound? It would be great if we could use our html5 ad content as popups (vs recreating them in Bound Web Experiences) What problems is Bound ...

"Perfect Personalization tool for ABM"

What do you like best about Bound? The ability to dynamically personalize your content to match who is coming to your site & when. Their team & service is ALWAYS top notch as well! What do you dislike about Bound? Wish the Bound/Terminus integration was a bit more...integrated What problems is Bound solving and how is that benefiting you? Being able to personally target customers with relevant content and capitalize on their web traffic is hugely beneficial to running a successful ABM program

"Great form of Advertisement!"

What do you like best about Bound? I like being able to post web expriences through Bound that promote webinars, various products, blogs, articles, and/or events. Easy to learn the platform and user-firendly. What do you dislike about Bound? I would like access to more resources to learn about features in web experiences, but overall it is a great tool! What problems is Bound solving and how is that benefiting you? Bound helps me to advertise events, articles, webinars etc. Helps spread ...

"Awesome collaboration and partnership"

What do you like best about Bound? The CSMs are probably my favorite thing about Bound. Their detailed reports and constant collaboration on what else we should try based on what's working and what isn't has helped me really push our content to new limits. What do you dislike about Bound? I do wish it had more capabilites like segmenting based on SEO searched, or the ability to do certain things without a developer. What problems is Bound solving and how is that benefiting you? Bound is ...

"Bound is the perfect partner for Webx"

What do you like best about Bound? The team that we get to work with and the ease of use of the platform. The customer support team is amazing, and we are so grateful to have Taylor! What do you dislike about Bound? Integration capabilities, I wish we could see the data natively in our ABM platform. What problems is Bound solving and how is that benefiting you? Conversions and a surround sound approach to ABM campaigns