Boomset Reviews in February 2025: User Ratings, Pros & Cons

DISCONTINUED

An incredible platform and solution to take your events virtual!

Boom set is for events of the future

What do you like best? It’s easy to use, can manage several events at a time and gives a real time experience to event attendees. It speeds up our processes and allows us to capture valuable information that the client inputs. What do you dislike? The only thing I dislike is the check in check out reporting. It would be more helpful if there was a ticket that showed who checked in so that our sales reps knew when their customer arrived. What problems are you solving with the ...

Boomset is easy to use and has features that we did not have in our previous system.

Boomset does the job, but...

What do you like best? Boomset is a complete software that follows you from beginning to end. You don't need additional software to do your lead retrieval or badge printing. What do you dislike? Boomset seems to have a lot of little fixes to make its software strong. We had huge issues with API calls which gave us a headache during our shows. They did manage to fix most of them, but still, the damage was done. Recommendations to others considering the product: It does the ...

Straightforward system

What do you like best? What I like most about Boomset is that it's a "do-not-make-me-think" system. Very straightforward and simple, easy to figure out its functionalities. What do you dislike? It lacks some features that are very specific to our company;s marketing, but Boomset's team has been able to accommodate most of them. Recommendations to others considering the product: If there's a functionality that is not part of Boomset, contact the team. They'll either be able ...

Loved it!

What do you like best? Instead of manually checking in, as with previous years, we were able to have an efficient, smooth check-in process with the iPads, QR codes, and instantly-printed badges. Attendance reports were also generated with ease. The return process was also simple-- all we had to do was seal the box and use the pre-paid return label. What do you dislike? The equipment set-up was slightly challenging. What problems are you solving with the product? What benefits ...

Smooth Check-in Process with Helpful Support

What do you like best? The onsite technical support and trouble shooting were amazing. It was great to receive support from very knowledgeable team that can step in and resolve issues onsite quickly. The Boomset system was also ran very smoothly onsite, minimal system crashes with streamlined experience. What do you dislike? Integration prior to the event did create some delay but it was quickly resolved. Wish for a more thorough onboarding process or training regarding to the ...

User-friendly tool for Attendee Analytics

What do you like best? Customer service is really fantastic. I typically got my questions answered in less than 12 hours. What do you dislike? Overall, the tool is pretty intuitive. There were a handful of things that I needed help with, but once it was addressed by the customer service team, the process went really smoothly. What problems are you solving with the product? What benefits have you realized? We needed a way to digitally capture headcount for our annual ...

Great Platform, need more work for onsite

What do you like best? The platform and pre-event support is really great. I love the integration with Choose2Rent team. The reporting features are great too. What do you dislike? The onsite support scheduling was a little tough, we had to split our time between 2 reps because they were booked. It happens, but unideal. Recommendations to others considering the product: Work with your account owner closely to get the most benefit. What problems are you solving with the ...

Streamline

What do you like best? I appreciate how easy it is to have my guest list imported, how easy it is to set rules for my attendees checking in to my event, finished product looks amazing! What do you dislike? I think the hardest thing is the actual designing of the badge. You have to play around with it on the spot with the hardware to get it right, and at that point you've wasted badges. What problems are you solving with the product? What benefits have you realized? I save ...