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9.0

Spot Score

BookWhen - Appointment Scheduling Software

BookWhen Reviews in April 2025: User Ratings, Pros & Cons

Streamline your appointments with ease.

4.9

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Starts from $12.50/Month when Billed Yearly, also offers free forever plan

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BookWhen Reviews & Ratings

4.9

Excellent

Based on 315 ratings & 413 reviews

Rating Distribution

Excellent

(405)

Very Good

(6)

Good

(1)

Poor

(0)

Terible

(1)

Expert's Review generated by AI

Bookwhen is a highly acclaimed online booking platform with a myriad of positive feedback from users. Customers appreciate its affordability, user-friendly interface, and comprehensive features. Many users have pointed out that Bookwhen has significantly simplified their businesses, making tasks like managing bookings, tracking appointments, and handling payments ...Read more

BookWhen pros and cons

  • Easy to set up and use, suitable for both organizers and customers.

  • Excellent customer service and quick response times for support.

  • Integrates well with other platforms like PayPal and Zoom, enhancing user experience.

  • Flexible and customizable booking options for different types of events and classes.

  • Limited selection in the Marketplace for additional apps and connectors may restrict some advanced functionalities.

  • Newcomers may find the richness of features initially intimidating without proper guidance or support.

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Showing 11-20 out of 413

MS

Marie Saumon

08/13/24

5 out of 5

good booking system quality and price

good booking system quality and price! people helping when needed

A

AnotherPoler

08/12/24

5 out of 5

Easy to use and EXCEPTIONAL customer service

Not only is Bookwhen super easy to use, even if you are a tech-avoider, but the customer service is absolutely out of this world. I've never waited more than 24 hours for help, and the agents always follow up to make sure things are working okay. Absolutely exceptional, I can't rate them highly enough.

SL

sara lomas

08/01/24

5 out of 5

I’ve used Bookwhen for years now and…

I’ve used Bookwhen for years now and it’s brilliant. Easy for me to set up all the information and make changes when I need to, and my customers find it super simple to make their bookings. I’ve tried another booking system but it was nothing in comparison as I couldn’t add as much detail or class information on there. Also, Bookwhen has fantastic customer service. I’m useless with technology and Bookwhen always get back to be so quickly to solve any queries I have.

RS

Ravi Sandhu

07/09/24

5 out of 5

A very capable and useful platform

Date of experience: July 09, 2024

A

Angela

06/25/24

5 out of 5

User Friendly Booking System

Bookwhen has simplified my life dramatically in that all our students can book themselves onto classes saving me hours of emailing people individually. Connecting with Stripe means that payments are taken prior to classes and all our students without exception love the system. Any questions I have had to the customer service team have always been answered swiftly and efficiently. Thank you.

HC

Hadassa Cohen

06/21/24

5 out of 5

Easy to use

Easy to use. Has was I needed in the Free Plan. It was easy to set up.

DT

Dee Taylor

06/04/24

5 out of 5

For a non techy person the support team…

For a non techy person the support team are amazing, they stick with you till you get your head round things and are there on hand whenever you need them. The system is great and the livestream links are smooth and easy to use

CW

Claire Wilson

05/24/24

5 out of 5

Easy to use and saves me time

After trialling Bookwhen, I was more than happy to pay for my subscription. It's easy to use for me and the parents that book my tutoring sessions online. Being able to connect with Zoom and Stripe means the whole process of booking, delivery and payment is smooth and pain-free for me.

J

Jayne

05/02/24

5 out of 5

Bookwhen is so Easy to Use!

One of the easiest booking platforms I've ever used, the trial gave me all the confidence I needed to purchase in full. So easy for me and my clients to use. The Bookwhen team are super helpful and solved any issues I had very quickly. I would highly recommend Bookwhen and have to other yoga instructors and a beautician for their own booking platforms. The cost is reasonable for the level I have chosen to use gives me everything I need to run my business. Easy to set up events and add ...

Read more

JC

Jeanine C

04/16/24

5 out of 5

I really like bookwhen

I really like bookwhen. It's really easy to set up and easy to use. Not just for me but also for my Clients. I use it for fitness classes and phone consultations which is great as I can set up separate booking links for each asset. Customer service is fantastic as well thank you