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9.0

Spot Score

BookWhen - Appointment Scheduling Software

BookWhen Reviews in April 2025: User Ratings, Pros & Cons

Streamline your appointments with ease.

4.9

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Starts from $12.50/Month when Billed Yearly, also offers free forever plan

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BookWhen Reviews & Ratings

4.9

Excellent

Based on 315 ratings & 413 reviews

Rating Distribution

Excellent

(405)

Very Good

(6)

Good

(1)

Poor

(0)

Terible

(1)

Expert's Review

Bookwhen is a highly acclaimed online booking platform with a myriad of positive feedback from users. Customers appreciate its affordability, user-friendly interface, and comprehensive features. Many users have pointed out that Bookwhen has significantly simplified their businesses, making tasks like managing bookings, tracking appointments, and handling payments ...Read more

BookWhen pros and cons

  • Easy to set up and use, suitable for both organizers and customers.

  • Excellent customer service and quick response times for support.

  • Integrates well with other platforms like PayPal and Zoom, enhancing user experience.

  • Flexible and customizable booking options for different types of events and classes.

  • Limited selection in the Marketplace for additional apps and connectors may restrict some advanced functionalities.

  • Newcomers may find the richness of features initially intimidating without proper guidance or support.

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Showing 161-170 out of 413

SI

Susan Isichei

07/27/21

5 out of 5

i am really happy with the Bookwhen…

i am really happy with the Bookwhen system. Their customer service is outstanding. I'm not tech savvy at all!! Whilst I was setting up the system, I messaged them several times a day. Response was v quick, literally minutes sometimes.If they were busy, they send a link to the exact help page needed until they can answer directly. Very well priced too. I intend to stay with this company Highly recommended

MA

Ms April Gutensohn

07/27/21

5 out of 5

Bookwhen is a great solution

The staff are super helpful and respond very quickly to any enquiry. The software is easy to incorporate into your website, the admin site is intuitive and there are lots of really great features. I am so happy with Bookwhen and would highly recommend it to any small business.

S

sue

07/20/21

5 out of 5

Book when is a great service it’s quick…

Book when is a great service it’s quick and easy to book a section. There very friendly and helpful

LS

LINDA SHROPSHIRE

07/18/21

5 out of 5

Absolutely love Bookwhen

Absolutely love Bookwhen. So easy to use. Had an issue trying to sort something and within 30 mins my question was answered and the issue was sorted. (It was an issue that was my fault not bookwhen) Thanks again..love it.

MA

Michel Andrews

07/16/21

5 out of 5

Sharing home with family members

Hi ! I use Bookwhen to allow my family members to be able to use my country home when i am not using it. Very easy to work with. I recommand.

L

LenaLing

07/11/21

5 out of 5

Use this as a business for booking of…

Use this as a business for booking of events. A few things could improve but generally happy with the usability and ability to customise.

JH

jo hardy

06/29/21

5 out of 5

Great booking system and impeccable…

Great booking system and impeccable customer service and response to queries

F

Freya

06/27/21

5 out of 5

Bookwhen are amazing

Bookwhen are amazing. I used to use Mindbody for my yoga studio and it was so expensive, so difficult to use, and the customer service wasn't good. Since using bookwhen my business has become so much easier to run, it is a fraction of the price of Mindbody and their customer support is amazing. If ever I have a question they reply straight away on their chat and they always have the answer to help. I wish I had switched to bookwhen sooner!

YF

Yanina Ferrandi

06/24/21

5 out of 5

Since I been with bookwhen Jen has been…

Since I been with bookwhen Jen has been my assistant, she is professional, fast, clear but overall the patient and positive attitude she has to deal with my poor knowledge of booking system and IT stuff is unbelievable! Ten points for Jen , I can see she is really passionate about what she does and as I said, everyone can assist a customer but not many can have the skill to be at the same time so care and positive! Well done ! Bookwhen you are amazing to have people like Jen on the team .

SD

Sarah Dormady

06/20/21

5 out of 5

Very easy to use

Very easy to use, efficient payment system