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9.0

Spot Score

BookWhen - Appointment Scheduling Software

BookWhen Reviews in April 2025: User Ratings, Pros & Cons

Streamline your appointments with ease.

4.9

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Starts from $12.50/Month when Billed Yearly, also offers free forever plan

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BookWhen Reviews & Ratings

4.9

Excellent

Based on 315 ratings & 413 reviews

Rating Distribution

Excellent

(405)

Very Good

(6)

Good

(1)

Poor

(0)

Terible

(1)

Expert's Review

Bookwhen is a highly acclaimed online booking platform with a myriad of positive feedback from users. Customers appreciate its affordability, user-friendly interface, and comprehensive features. Many users have pointed out that Bookwhen has significantly simplified their businesses, making tasks like managing bookings, tracking appointments, and handling payments ...Read more

BookWhen pros and cons

  • Easy to set up and use, suitable for both organizers and customers.

  • Excellent customer service and quick response times for support.

  • Integrates well with other platforms like PayPal and Zoom, enhancing user experience.

  • Flexible and customizable booking options for different types of events and classes.

  • Limited selection in the Marketplace for additional apps and connectors may restrict some advanced functionalities.

  • Newcomers may find the richness of features initially intimidating without proper guidance or support.

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Showing 141-150 out of 413

I

Izzy

01/03/22

5 out of 5

Really easy to set up unlike other…

Really easy to set up unlike other booking apps. My clients found it really simple and effective to book too.

NG

Natalie Gold

12/16/21

5 out of 5

I highly recommend using Bookwhen.com!!!

Signing up to Bookwhen.com has made managing my business SO much easier and less stressful. I run baby music groups and now I can easily keep track of how many bookings I am taking per session, I can contact all customers easily if I need to cancel at short notice and during Covid this has been invaluable. The customer support is second to none. Fast responses and always helpful! Thank you!!

A

Adriana

12/06/21

5 out of 5

Great booking system makes my life easier!

I started using Bookwhen at the beginning of 2020 when we went into the first lockdown. I was very nervous about how everything would work, especially integrating it with Zoom. Like many fitness instructors, I was only doing in-person classes and not using a booking system. I don't particularly enjoy the admin side of my job and Bookwhen has been a Godsend for that. Also, I realised that I can use Bookwhen beyond my online classes: for in-person classes and for one-off events. In fact, any ...

Read more

GL

Greenhill Library

11/24/21

5 out of 5

Just the right feature set for our needs

We are a community library and we use Bookwhen to manage bookings for a variety of events, some paid, and some free. It's easy to set up and provides us with just the right feature set (we are only using Bookwhen Lite). Tech support was quick and friendly when we needed it.

IN

Ian Nethercleft

11/21/21

5 out of 5

Bookwhen has proved to be excellent.

Bookwhen has proved to be an excellent booking system for my woodwork classes. The support I got when I was setting it up was outstanding. I now plan to use it as a booking system for my Zoom wood project support sessions.

MK

Mark Kelly

11/09/21

5 out of 5

An excellent system

An excellent system, so easy to use for those setting up and booking. Highly Recommend

LB

Lisa Blackmore

10/31/21

5 out of 5

Bookwhen saves me so much time when…

Bookwhen saves me so much time when working with clients. They can easily sign up for a mini shoot without having to email each other back and forth. I can add a photo of each location so clients can see examples.

SS

Secondary school

10/28/21

5 out of 5

Excellent booking system!

Setting up a booking is straight forward and booking page is transparent and easy to use for external visitors. Very helpful customer service who responds quickly and with clear guidance. Thank you Bookwhen!

RY

Rachele Yoga

10/24/21

5 out of 5

I’ve found bookwhen to be an excellent…

I’ve found bookwhen to be an excellent booking service for my clients. The team have been responsive to any questions that I have had. I’ve noticed that they work continuously to improve what they offer; adapting to the demand of their customers too.

A

Angie

10/21/21

5 out of 5

Excellent system, and fantastic support

A system doesn’t have to be perfect to work. I have struggled with what I wanted it to do, and Bookwhen customer advisers have been there for me. All. The. Time. In an age where service is usually average at best, they are excellent at looking after you, and the system will eventually do what you want once they explain how it works. Wouldn’t go anywhere else.