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BookingBug

BookingBug Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO JRNI

From clicks to bookings with ease.

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BookingBug Reviews & Ratings

3

Good

Based on 20 ratings & 15 reviews

Rating Distribution

Excellent

(7)

Very Good

(0)

Good

(0)

Poor

(2)

Terible

(6)

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Showing 11-15 out of 15

PH

Paul Hooper

03/27/17

5 out of 5

Effective system that generally works very well

After a very frustrating time trying to use help pages and contact support, once I finally found the telephone number, it was answered very promptly, by a very knowledgeable and helpful person.The system itself is flexible, works very well and, once I found the support telephone number, support was very good indeed.

05/11/16

4.5 out of 5

Administrator

What do you like best? The initial WOW of BookingBug as a powerful solution for scheduling purposes What do you dislike? BookingBug wasn't the best experience for us. The way we were planning to integrate with Salesforce was more difficult than we had imagined. As one of the first US based companies to go live with BookingBug, the time zone difference between here and the UK made it difficult to arrange support. Recommendations to others considering the product BookingBug was a ...

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N

Nathan

10/21/15

1 out of 5

Overly complicated and won't provide phone support

Resolving what should be minor issues takes weeks (and therefore significant losses in revenue as there is no phone support for my account. Avoid this like the plague.

KB

Kresten Bruun

05/03/15

2 out of 5

Lever absolut ikke op til noget som helst :-/

Tro ikke, at Booking.com hjælper dig, hvis du har problemer med en udlejer - der meldes "hus forbi" :-(

S

Sas

03/12/15

1 out of 5

Shocking 'support' for paying customers

Every time I try to call your 'support' team I am met by the same automated message telling me to email instead and when I do email the 'support' team I get a bog standard response which shows that you don't care at all about paying customers. These responses all come from 'Laura' every single time - is she the only person you have working for you?!! Shocking!!!