9.2
Spot Score
Streamline your salon with ease and efficiency.
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Booker is an impressive software that offers a wide range of features to streamline business operations. Users appreciate its user-friendly interface, real-time scheduling, and customizable options to suit individual business needs. The software excels in organizing appointments, managing client profiles, and providing easy access to employee schedules. Its ...Read more
Integrates easily into websites, no steep learning curve, and offers customizations to suit business needs.
Streamlines appointment scheduling, client profiles, and note-taking, enhancing organization and efficiency.
User-friendly payment screens for fast transactions, efficient processing, and real-time updates.
Organized and color-coordinated calendar with easy customer search and multiple viewing options.
Mobile login issues and occasional crashes, especially during busy hours, impacting access and usability.
Inconsistent reliability and glitches in features beyond payment processing, affecting overall user experience.
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Showing 81-90 out of 129
CK
Clarissa K
11/08/16
Booker Review
What do you like best? It's really easy to navigate and use. I love getting text message notification of a booked appointment so I don't have to be glued to my emails. The majority of my clients use online booking which they find very easy to use as well. The confirmation and reminder emails help save me time and ensure that people show up - I almost never have no shows. Their support staff are wonderful if I have questions they get back to me promptly, they also have a very good help ...
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08/24/16
Great business platform
What do you like best? Booker had the features I needed to make my small business operate more efficiently. We have multiple employees providing different services at different locations. We can easily process a new client and assign them to any of these with ease and flexibility. The clients can receive automated email or text confirmations and reminders, and the employee receives an automated text informing them about the new appointment. The payment process is also synced with Booker's ...
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CJ
Christopher J. S
08/24/16
Great business platform
What do you like best? Booker had the features I needed to make my small business operate more efficiently. We have multiple employees providing different services at different locations. We can easily process a new client and assign them to any of these with ease and flexibility. The clients can receive automated email or text confirmations and reminders, and the employee receives an automated text informing them about the new appointment. The payment process is also synced with ...
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08/19/16
Booker's The Best In Business
What do you like best? Customer Facing UI is great. Membership capabilities. Reporting. Syncs across mobile devices and allows easy checkout with the payment integration software. Relatively fast/reliable. What do you dislike? Emails to clients are kind of ugly and they do not offer much customization here. Recommendations to others considering the product: Cloud based software is the only way to go in 2016... Booker is a little more expensive, but not that much more when ...
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BD
Brigham D
08/19/16
Booker's The Best In Business
What do you like best? Customer Facing UI is great. Membership capabilities. Reporting. Syncs across mobile devices and allows easy checkout with the payment integration software. Relatively fast/reliable. What do you dislike? Emails to clients are kind of ugly and they do not offer much customization here. Recommendations to others considering the product: Cloud based software is the only way to go in 2016... Booker is a little more expensive, but not that much more when ...
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GU
G2 User in Recreational Facilities and Services
05/27/16
AWEFULL
What do you like best? They have good online training videos that my staff can use to get started with the program. What do you dislike? The software about 2 years ago was great, but updates and stability issues now plague it and the customer service support is rude and condescending. I asked for a feature (to not allow for future appointments on the scheduler to be paid out) to be turned off, and I was told that this is a common practice wishing salon businesses, it could not be ...
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05/27/16
AWEFULL
What do you like best? They have good online training videos that my staff can use to get started with the program. What do you dislike? The software about 2 years ago was great, but updates and stability issues now plague it and the customer service support is rude and condescending. I asked for a feature (to not allow for future appointments on the scheduler to be paid out to be turned off, and I was told that this is a common practice wishing salon businesses, it could not be done ...
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12/07/15
HORRIBLE experience, sub par software.
What do you like best? Nothing. Seemed like a good idea at the time. Doesn't perform as advertised, support is garbage. What do you dislike? Absolutely horrible. Super eager, overzealous salespeople make you feel confident / encourage you to buy, and then you can not get a callback in a WEEK after signing their contract. Cancelled services within a week, because its sub-par perforance is not as expected, and was not able to receive even a prorated refund for their $150 sign up fee. ...
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CI
Consultant in Design
12/07/15
HORRIBLE experience, sub par software.
What do you like best? Nothing. Seemed like a good idea at the time. Doesn't perform as advertised, support is garbage. What do you dislike? Absolutely horrible. Super eager, overzealous salespeople make you feel confident / encourage you to buy, and then you can not get a callback in a WEEK after signing their contract. Cancelled services within a week, because its sub-par perforance is not as expected, and was not able to receive even a prorated refund for their $150 sign up ...
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AI
Administrator in Cosmetics
05/22/15
Booker Software
What do you like best? Ease of use. Good customer service and most questions can be answered on the site. What do you dislike? Would be very nice for it to work with Safari on Mac What problems are you solving with the product? What benefits have you realized? Keeping track of sales is easy
