9.2
Spot Score
Streamline your salon with ease and efficiency.
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SH
Stephen H
01/29/18
Control , Integration and simplicity
What do you like best? I really felt the software was self teaching . I personally set up all parameters of my business . From the number of products and auto reorders to connections socially with customers . Integrating into my own site so simple . What do you dislike? There’s a lot of set up info . But business has many aspects and this covered it . Recommendations to others considering the product: Absolutely . These guys are there all the way with assistance. Doubt ...
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CC
Caitlin C
01/29/18
Easy to use but has its flaws
What do you like best? I likenthat tye system is easy to learn and use. What do you dislike? I dont like that the servers are often down Recommendations to others considering the product: Be awarenthat the server can go down a lot. Have the customer service number on hand. If a client needs to check out and the servers doen you can use your mobile device even to enter in their card number What problems are you solving with the product? What benefits have you realized? ...
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01/29/18
Easy to use but has its flaws
What do you like best? I likenthat tye system is easy to learn and use. What do you dislike? I dont like that the servers are often down Recommendations to others considering the product: Be awarenthat the server can go down a lot. Have the customer service number on hand. If a client needs to check out and the servers doen you can use your mobile device even to enter in their card number What problems are you solving with the product? What benefits have you realized? Booker ...
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UI
User in Health, Wellness and Fitness
01/26/18
Booker is ok for customers to book online, but the back business end leaves a lot wanting
What do you like best? Relative ease of use for multiple users What do you dislike? Bad reports for sales history and future, clients can’t book multiple services online for multiple people, tech issues booking issues. Servers go down Recommendations to others considering the product: For business management I would look elsewhere, otherwise see if you can the get the reports and data tracking you need before pulling the trigger. Also, loads of technical issues and it’s not ...
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01/26/18
Booker is ok for customers to book online, but the back business end leaves a lot wanting
What do you like best? Relative ease of use for multiple users What do you dislike? Bad reports for sales history and future, clients can’t book multiple services online for multiple people, tech issues booking issues. Servers go down Recommendations to others considering the product: For business management I would look elsewhere, otherwise see if you can the get the reports and data tracking you need before pulling the trigger. Also, loads of technical issues and it’s not unusual ...
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AI
Administrator in Leisure, Travel & Tourism
01/25/18
Very practical and user-friendly!
What do you like best? I like how easy it is to move appointments around - rescheduling is a breeze and nothing gets lost with the clipboard feature What do you dislike? Features can be hard to find as the interface is very sleek, but they can usually be found through their help page which is a great source of information. Their how-to videos make training a breeze Recommendations to others considering the product: It’s great for all sizes of spas as it is very customizable. ...
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01/25/18
Very practical and user-friendly!
What do you like best? I like how easy it is to move appointments around - rescheduling is a breeze and nothing gets lost with the clipboard feature What do you dislike? Features can be hard to find as the interface is very sleek, but they can usually be found through their help page which is a great source of information. Their how-to videos make training a breeze Recommendations to others considering the product: It’s great for all sizes of spas as it is very customizable. ...
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AI
Administrator in Health, Wellness and Fitness
01/11/18
Decent
What do you like best? I like that settings are customizable for the most part. What do you dislike? There are a few things that would make sense for the software to have - like being able to manually send or email confirmations - rather than having to cancel and rebook a client for them to get an updated confirmation once the appointment has been modified. Recommendations to others considering the product: Recommended What problems are you solving with the product? ...
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01/11/18
Decent
What do you like best? I like that settings are customizable for the most part. What do you dislike? There are a few things that would make sense for the software to have - like being able to manually send or email confirmations - rather than having to cancel and rebook a client for them to get an updated confirmation once the appointment has been modified. Recommendations to others considering the product: Recommended What problems are you solving with the product? What ...
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01/03/18
Good for the basics
What do you like best? I like that it is easy to use for the basics of making an appointment and checking people in or out. It is very helpful that guests can schedule online and can buy gift certificates online, as well. What do you dislike? I dislike that the reporting capabilities are very limited and the system runs slow often. Recommendations to others considering the product: This software is great if you are looking for the basics when scheduling and checking in and out. If ...
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