Booker Reviews in January 2025: User Ratings, Pros & Cons

SO. Many. Glitches.

What do you like best? Its the only spa software large enough to host tens of thousands of accounts and you can easily toggle between locations. What do you dislike? The reports are often inaccurate and don't populate the correct information- lots of accounts slip through cracks. For example our spa was membership based and each month we'd pull reports of all the accounts who's membership dues were not paid or declined. And then a few months later we'd run into an account that was ...

Good basic online scheduler for small business needs

What do you like best? The ability to see all employees schedules at once in order to schedule for myself and others. Automatic confirmations at the time of booking and reminder texts and emails 24-48 hours before appointment. Saves time because clients may schedule online 24/7. Although price has increased, our rate has remained the same since we have been long time subscribers. What do you dislike? The interface is sometimes difficult to navigate, especially on an I-pad or phone. ...

Good basic online scheduler for small business needs

What do you like best? The ability to see all employees schedules at once in order to schedule for myself and others. Automatic confirmations at the time of booking and reminder texts and emails 24-48 hours before appointment. Saves time because clients may schedule online 24/7. Although price has increased, our rate has remained the same since we have been long time subscribers. What do you dislike? The interface is sometimes difficult to navigate, especially on an I-pad or phone. ...

Can be clunky, but gets the job done.

What do you like best? I like Booker because it is a straightforward, no frills software. Easy to figure out a workaround when something isn't getting added right into a schedule, easy to train new employees. What do you dislike? Can be a little glitchy and require page refreshes. In general the "feel" is a bit old school. What problems are you solving with the product? What benefits have you realized? Booking clients for spa services.

Can be clunky, but gets the job done.

What do you like best? I like Booker because it is a straightforward, no frills software. Easy to figure out a workaround when something isn't getting added right into a schedule, easy to train new employees. What do you dislike? Can be a little glitchy and require page refreshes. In general the "feel" is a bit old school. What problems are you solving with the product? What benefits have you realized? Booking clients for spa services.

Things Could Be So Much easier!!!

What do you like best? I believe that Booker does have useful features like client profiles, group apps, price changing, invoice cataloging and also gives us enough storage information for gift card purchases/recipients. What do you dislike? CONSTANTLY GOING DOWN!!! No matter what is wrong or right with our internet, Booker fails us multiple times a week. They also schedule their maintenance during business hours. I feel the software itself is also glitchy. Recommendations to others ...

Things Could Be So Much easier!!!

What do you like best? I believe that Booker does have useful features like client profiles, group apps, price changing, invoice cataloging and also gives us enough storage information for gift card purchases/recipients. What do you dislike? CONSTANTLY GOING DOWN!!! No matter what is wrong or right with our internet, Booker fails us multiple times a week. They also schedule their maintenance during business hours. I feel the software itself is also glitchy. Recommendations to ...

Great product and support is always available

What do you like best? Multi use software perfect for health service industry. Business intelligence is very useful. What do you dislike? Would be nice to have more flexibility with the scheduling section - if the software could manage the efficiency of the bookings What problems are you solving with the product? What benefits have you realized? Daily accounting and payroll calculations. All in one tool that track sales and payroll

Great product and support is always available

What do you like best? Multi use software perfect for health service industry. Business intelligence is very useful. What do you dislike? Would be nice to have more flexibility with the scheduling section - if the software could manage the efficiency of the bookings What problems are you solving with the product? What benefits have you realized? Daily accounting and payroll calculations. All in one tool that track sales and payroll

Be careful, shady experience...

What do you like best? It's an administrative platform, not what we were sold, not what we needed. We had this product all of 8 days, it's unimpressive, super basic, useless. If you're looking for something overpriced, to add very little to no value to your administrative needs, buy booker. You can get these features off of free applications. What do you dislike? Customer service is heinous. They promise one thing and never follow through. I have countless emails (because they ...