9.2
Spot Score
Streamline your salon with ease and efficiency.
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Booker is an impressive software that offers a wide range of features to streamline business operations. Users appreciate its user-friendly interface, real-time scheduling, and customizable options to suit individual business needs. The software excels in organizing appointments, managing client profiles, and providing easy access to employee schedules. Its ...Read more
Integrates easily into websites, no steep learning curve, and offers customizations to suit business needs.
Streamlines appointment scheduling, client profiles, and note-taking, enhancing organization and efficiency.
User-friendly payment screens for fast transactions, efficient processing, and real-time updates.
Organized and color-coordinated calendar with easy customer search and multiple viewing options.
Mobile login issues and occasional crashes, especially during busy hours, impacting access and usability.
Inconsistent reliability and glitches in features beyond payment processing, affecting overall user experience.
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Showing 111-120 out of 129
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kate g
05/07/15
Booker provides the tools I need to make my new wellness spa a success
What do you like best? Very User friendly interface and amazing customer support What do you dislike? very little. there have been a couple instances where I needed to do something that booker really didn't know how to do, but they came up with simple "work-arounds" to help correct the issue What problems are you solving with the product? What benefits have you realized? I am a new business so I have had a lot of learning curves to deal with. Booker has been great as they are ...
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AI
Administrator in Consumer Goods
05/07/15
Booker Review
What do you like best? I like how responsive the help desk is when issues arise. It's rare to find a company that stands behind its product. What do you dislike? The fact that you can't customize the reports. Not all businesses fit the same mold so some level of customization should be allowed. What problems are you solving with the product? What benefits have you realized? The software has removed the hassle of scheduling and confirming a large volume of appointments. It ...
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05/07/15
Booker Review
What do you like best? I like how responsive the help desk is when issues arise. It's rare to find a company that stands behind its product. What do you dislike? The fact that you can't customize the reports. Not all businesses fit the same mold so some level of customization should be allowed. What problems are you solving with the product? What benefits have you realized? The software has removed the hassle of scheduling and confirming a large volume of appointments. It allows us ...
Read more
05/01/15
Great product.
What do you like best? Cloud based system, easy to use, with reliability. What do you dislike? Would like a more simplified email campaign system. What problems are you solving with the product? What benefits have you realized? Online booking is a real plus.
SC
Steven C
05/01/15
Great product.
What do you like best? Cloud based system, easy to use, with reliability. What do you dislike? Would like a more simplified email campaign system. What problems are you solving with the product? What benefits have you realized? Online booking is a real plus.
04/29/15
Booker combines many programs
What do you like best? I like that our credit card processing, gift certificate sales, email and social marketing and our booking software are all integrated. I like that they are web-based and their customer service is helpful, when it is an issue that can be fixed. The system has lots of training videos, which is helpful. What do you dislike? There are certain aspects of the program that don't function as they should. It will freeze sometimes and kick you out of where you're working. ...
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AI
Administrator in Health, Wellness and Fitness
04/29/15
Booker combines many programs
What do you like best? I like that our credit card processing, gift certificate sales, email and social marketing and our booking software are all integrated. I like that they are web-based and their customer service is helpful, when it is an issue that can be fixed. The system has lots of training videos, which is helpful. What do you dislike? There are certain aspects of the program that don't function as they should. It will freeze sometimes and kick you out of where you're ...
Read more
KS
Kristen S
04/29/15
Booker Software: Not All It Promises to Be
What do you like best? The best feature of Booker is the client interface. Our clients appreciate that it is easy to navigate. That is, in fact, why I searched out Booker. I booked an appointment at another spa and asked what they used because I liked the interface myself, it was much better than the MindBody system I had used before. What do you dislike? Booker's Customer Service needs a boost. If there is a problem with the system, which happens frequently, my office manager or I ...
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04/29/15
Booker Software: Not All It Promises to Be
What do you like best? The best feature of Booker is the client interface. Our clients appreciate that it is easy to navigate. That is, in fact, why I searched out Booker. I booked an appointment at another spa and asked what they used because I liked the interface myself, it was much better than the MindBody system I had used before. What do you dislike? Booker's Customer Service needs a boost. If there is a problem with the system, which happens frequently, my office manager or I ...
Read more
AI
Administrator in Health, Wellness and Fitness
04/28/15
pretty good
What do you like best? The booker software is good. It does a lot of my bookkeeping for me and makes scheduling super simple. I love that it can send text notifications so I don't have to make as many phone calls. There are lots of reports that help to track business trends. The inventory section is well developed. Taking payments is extremely easy and integrates well with ipad. What do you dislike? The downside is that there are frequent bugs in the system that sometimes take days ...
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