Bonsai Reviews in January 2025: User Ratings, Pros & Cons

Lifesaver for a new freelancer!

I asbolutely love Bonsai's features, it's made launching my freelance business a lot easier: time tracking, proposals and invoices automation, expenses... The online proposals are also a huge plus for my clients, who keep telling me about how good and functional they look. I've had to use the customer service once and they were very reactive (response within 3 hours on a weekend). I honestly don't know what I would do without Bonsai! The only downside for me is that it's a US service so I ...

I have always found Bonsai incredibly…

I have always found Bonsai incredibly user-friendly and their customer service is ideal. Using the platform allows me to easily manage my projects, contracts and clients.

A valuable resource for any freelancer!

This has been such a valuable resource for me as a freelancer. I've been using it for over a year and it offers such a quick and easy way to track time, invoice clients, send good-looking proposals and well-worded contracts, and even keep track of my quarterly taxes. Highly worth it for any freelancer looking for an all-in-one tool!

Thank You Bonsai!

I have been with Bonsai for about three years now, and my experience has been nothing short of amazing. What I love about your platform is you take our feedback and implement them consistently; it just keeps getting better. The design is clean, and everything just flows. You have helped my business look more professional, and people see value in having a concrete system and flow. Thank you!

Beyond amazing, keep up the good work!

Well, I could not be happier with my experience with Bonsai so far. It is a great CRM with incredible customer support service. The service is super reliable, has many features that simplify my daily business and keep it transparent. More of it, it keeps growing and evolving, adding more and more new features improving the service. And again, I need to highlight the support—with a few questions I had, the team has always been quick and helpful despite a huge time difference — I am based ...

Every employee I've interacted with…

Every employee I've interacted with is a true professional. They are always going to bat for their customers and creating easy solutions for freelancers.

Small, yet powerful CRM for businesses.

We have been using Bonsai for our management for the last year and we are ecstatic about the developmental changes that increasingly make the software a winner for us! The tax aspect of the software helps us to keep track of what we need to pay without have a huge recon task at the end of each quarter.

Great Tool For My Small Business

Bonsai helps me to run my business simply and efficiently. I especially love the contracts feature because it allows me to easily obtain signatures and track the contract from start to end.

Has made everything easy and streamlined

I've had a great experience using this platform. Has made everything easy and streamlined. Will continue to use it and recommend it to others.

Can’t go wrong!!

The system is super user friendly for myself and my clients. Anytime I’ve hit a snag, the support team has been amazing to work with. Highly highly recommend to freelancers that want their systems and invoices streamlined!