Bonsai Reviews in April 2025: User Ratings, Pros & Cons

A freelancer’s dream

I’ve been using Bonsai for the past three years after stepping into the realm of freelancing. Having a central place for proposals, invoicing, contracts, and time tracking is invaluable to me. Additionally, Bonsai offers a convenient tax center that allows me to easily see what my estimated quarterly payment should be.

I have always found Bonsai incredibly…

I have always found Bonsai incredibly user-friendly and their customer service is ideal. Using the platform allows me to easily manage my projects, contracts and clients.

A valuable resource for any freelancer!

This has been such a valuable resource for me as a freelancer. I've been using it for over a year and it offers such a quick and easy way to track time, invoice clients, send good-looking proposals and well-worded contracts, and even keep track of my quarterly taxes. Highly worth it for any freelancer looking for an all-in-one tool!

Thank You Bonsai!

I have been with Bonsai for about three years now, and my experience has been nothing short of amazing. What I love about your platform is you take our feedback and implement them consistently; it just keeps getting better. The design is clean, and everything just flows. You have helped my business look more professional, and people see value in having a concrete system and flow. Thank you!

Beyond amazing, keep up the good work!

Well, I could not be happier with my experience with Bonsai so far. It is a great CRM with incredible customer support service. The service is super reliable, has many features that simplify my daily business and keep it transparent. More of it, it keeps growing and evolving, adding more and more new features improving the service. And again, I need to highlight the support—with a few questions I had, the team has always been quick and helpful despite a huge time difference — I am based ...

Every employee I've interacted with…

Every employee I've interacted with is a true professional. They are always going to bat for their customers and creating easy solutions for freelancers.

Great Tool For My Small Business

Bonsai helps me to run my business simply and efficiently. I especially love the contracts feature because it allows me to easily obtain signatures and track the contract from start to end.

Small, yet powerful CRM for businesses.

We have been using Bonsai for our management for the last year and we are ecstatic about the developmental changes that increasingly make the software a winner for us! The tax aspect of the software helps us to keep track of what we need to pay without have a huge recon task at the end of each quarter.

Has made everything easy and streamlined

I've had a great experience using this platform. Has made everything easy and streamlined. Will continue to use it and recommend it to others.

I used to manually create invoices...

I used to manually create invoices... It was a very time-consuming process. With Hello Bonsai everything is streamlined in one place and the invoices are beautifully designed. I even buttoned up my proposal writing process with their templates and created a few of my own. The best part is I can create an invoice in advance and schedule it to go out on a specific date. Talk about efficient billing for someone who wears many hats! This platform is for you if you're a freelancer or small ...