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8.4

Spot Score

Bonsai

Bonsai Reviews in April 2025: User Ratings, Pros & Cons

Efficiently manage your small business finances.

4.3

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Bonsai Reviews & Ratings

4.3

Very Good

Based on 25 ratings & 390 reviews

Rating Distribution

Excellent

(387)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(1)

Expert's Review

Bonsai is a highly effective and streamlined platform tailored specifically for freelancers, creative agencies, and small business owners. Its greatest strength lies in its all-in-one functionality, allowing users to manage proposals, contracts, project timelines, invoicing, time tracking, and even bookkeeping within a cohesive and user-friendly interface. Many ...Read more

Bonsai pros and cons

  • Purpose-built for freelancers and creative agencies, streamlining client lifecycle tasks like proposals, contracts, invoicing, and payments.

  • Extremely easy to use, making it suitable for both beginners and seasoned professionals.

  • Consolidates essential tools like time tracking, task management, accounting, and client communication into one platform, saving time and increasing efficiency.

  • Automation features like reminders and templates reduce manual effort and errors, boosting productivity significantly.

  • The abundance of features can overwhelm new users, requiring time to explore and fully understand.

  • Some features might require upgrades or changes in subscription plans, which may not always be transparent upfront.

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Showing 141-150 out of 390

K

Katherine

02/06/23

5 out of 5

My experience was fantastic

My experience was fantastic - customer service was extremely prompted and their support made me feel very valued. I appreciated you assistance very much.

S

Sharita

02/05/23

5 out of 5

I love this software and the layout

I love this software and the layout. The company seems to update to our needs quite quickly, like with the newest scheduling feature. I've found the contracts and payments to be very smooth with my clients, and I look forward to using any future updates that come out!

M

MP

02/05/23

5 out of 5

Amazing for creating proposals

It is very friendly and intuitive for creating proposals.

H

Hannah

02/01/23

5 out of 5

User-friendly and responsive

The site is so user-friendly but if there’s an issue they’re always super responsive. Like when my account kicked me out during a timer session, someone solved the issue for me within the day.

CP

Circle Productions

01/31/23

5 out of 5

Every interaction I have had with…

Every interaction I have had with Bonsai has been pleasant. The customer service team is really helpful. Even when there isn't an answer to a problem I have (because the answer doesn't exist yet) their service team seems to constantly be reiterating and updating the site to include more of what we all are wanting. Bonsai made my business workflow so much easier. I can't imagine operating anymore without it.

K

Keri

01/31/23

5 out of 5

The customer representative was helpful.

The customer representative was responsive and helped explain the need for addition authentication and also explained the new feature was just released and still being worked out.

C

Cherie

01/29/23

5 out of 5

Love Bonsai - A Small Business Must

Love Bonsai, I've been with them for a few years now - I manage all my invoices and contracts through it and its a breeze, I don't ever need to follow up on past due invoices, Bonsai is there to make things seamless for this small business!

JH

Jennifer Holaday

01/25/23

5 out of 5

Great customer service and overall the…

Great customer service and overall the product has it all.

JW

Justin Wilson

01/22/23

5 out of 5

Quick and Helpful!

Customer service was quick to respond and very helpful in finding a solution to my issue.

RD

Rethinc Design

01/22/23

5 out of 5

Quick replies when you need help

Date of experience: January 23, 2023